Conflict Management Courses

Team Facilitation Skills

team facilitation

£495.00

Learn how to resolve team and group conflicts with the UK’s mediation experts. This two day programme will equip mediators, facilitators, coaches and change agents with the skills and processes that they need in order to resolve team conflicts across a diverse range of industries. The course provides experienced mediators, coaches and facilitators with the skills and tools needed to resolve a wider range of internal disputes. The course blends a sound theoretical perspective with useful practical tools. Discussion and participation are vital so please be prepared to challenge, be challenged and have an open mind as we explore a new way of resolving team disputes and conflicts.

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Coaching and Conflict Management

Coaching Conflict Management

£495.00

Learn how to support people to transform the way they manage conflict, change and crisis on this two day course. This course brings together coaching and mediation skills in a single powerful process, and supports people to change the way they view and approach conflict, change and crisis.Coaching gives the essential skills for addressing challenging behaviours and in a constructive way. It impacts positively on grievance resolution, employee engagement and performance. This course draws on TCM’s many years providing training and consultancyin the areas of mediation, conflict management, principled negotiation and positive psychology.

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Facilitated Conversations

Facilitated Conversations

£495.00

The essential facilitated conversations and mediation course for HR professionals. This one day course specially designed for HR and ER professionals builds on their experiences of grievance resolution. It offers a tried and tested model of mediation along with a series of practical tips and guides to secure a positive resolution in workplace grievances and disputes.It also enables HR and ER professionals to provide coaching and support for managers to help them secure constructive outcomes without the need for recourse to formal grievance, disciplinary or performance management procedures.

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Practical Mediation Skills

practical mediation skills

£495.00

Develop the skills, the confidence and the awareness to prevent and resolve workplace disputes, quarrels, complaints and grievances. Practical Mediation Skills™ has been designed to deliver powerful outcomes for delegates along with a highly effective remedy to disputes which will also benefit your business. TCM’s trainers blend sound theoretical perspective with useful, practical tools. This course is approved by the ILM (Institute of Leadership and Management) and we have many hundreds of managers across the UK to get a grip on workplace conflict.

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Mediating Collective Disputes

Collective Disputes

£160.00

This half day programme will equip mediators, facilitators, coaches and change agents with the skills and processes that they need in order to resolve team conflicts across a diverse range of industries. The course is delivered by The TCM Group’s highly experienced mediators who draw upon their vast depths of knowledge and experience to ensure that delegates become industry standard team mediators.

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Working with Prejudice, Power Imbalance and Discrimination

£300.00

This one day programme will equip mediators, facilitators, coaches and change agents with the skills and processes that they need in order to resolve work with the Working with prejudice, power imbalance and discrimination  across a diverse range of industries.

 

 

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National Certificate in Workplace Mediation

National Certificate in Workplace Mediation

£1995.00

The National Certificate in Workplace Mediation is our flagship course. This course has been delivered and refined over the past thirteen years and we have trained many hundreds of active mediators across the UK. It is without doubt, the UK’s benchmark qualification for workplace, employment and business mediators. The course is delivered over a five or six day period for groups of between 6 to 12 delegates.

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