Performance and Engagement

Performance and Engagement

Performance and Engagement

Course Introduction
Today’s leaders and managers are increasingly being called upon to handle complex human resources issues

However, many leaders and managers are promoted based on their technical skills rather than their ability to handle people management challenges. As a result, valuable time and money is wasted, all of which could be spent growing your business. Based on proven teaching and learning methods, TCM’s People, Performance and Engagement™ programme develops the leaders that your company needs. The programme is built to meet your specific requirements in alignment with your company values, HR policies and leadership competencies.

 

What is PPE?

People, Performance and Engagement ™ delivers more courageous, more confident and more effective leaders. The programme offers a stress-free way to address complex employment and industrial relations challenges. PPE™ helps you to cut the cost of conflict and reduce the risk of escalation and litigation.

As a result of working with TCM, organisations create a more productive working environment. An environment which supports change, engages employees and drives customer experience.

Organisations are increasingly seeking innovative solutions to some of the most difficult challenges: engaging employees, resolving conflicts, handling change, driving performance, promoting health and wellbeing. Modules can be selected and tailored to deliver the core competencies that you and your managers need. Your dedicated TCM consultant will advise you on the modules that are the most suitable for your organisation’s needs. The programme is delivered as a partnership between TCM and your organisation.

 

By the end of this course participants will be able to:
  • Build rapport and engage others – particularly in times of change
  • Handle difficult conversations and work with strong emotions
  • Identify, prevent and resolve workplace conflicts
  • Manage workplace investigations

 

Agendas and Objectives
People, Performance and Engagement™ at a glance
  • Duration: 1 day
  • Suitable for: Managers, leaders, HR professionals and others responsible for managing conflict and change
  • Delivery: In-house (London and regional)
  • Trainers: Only ever delivered by full time TCM trainers.
  • Cost: £295 + VAT

PPE™ has been developed over many years and draws upon our extensive experience of mediating, coaching and training.

Key program objectives:

  • Build rapport and engage others – particularly in times of change
  • Handle difficult conversations and work with strong emotions
  • Identify, prevent and resolve workplace conflicts
  • Manage workplace investigations
  • Negotiate effectively using interest based negotiation methods
  • Develop a positive, can-do, mind set within teams
  • Act with integrity and compassion whilst remaining assertive and diligent

 

Programme structure

The course is modular to give you the flexibility that your leaders and managers require to meet their specific needs.

  • Detailed preparation and design
  • Pre-course use of diagnostic and psychometric tools
  • One day / half day delivery
  • Post-course activities, e-learning and reflections
  • Personalised postcourse report for each delegate
  • 12 months follow up and support
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