June 14 @ 9:30 am - June 15 @ 4:45 pm£495.00
Essential facilitated conversations and mediation training for HR
Increasingly, HR professionals are being called upon to spot, prevent, and resolve workplace disputes before they escalate or explode. In the new dispute resolution reality, HR teams are adopting the role of mediators and facilitators within the modern organisation.
This two-day course specially designed for HR and ER professionals builds on their experiences of grievance resolution. It offers a tried and tested model of mediation along with a series of practical tips and guides to secure a positive resolution in workplace grievances and disputes. It also enables HR and ER professionals to provide coaching and support for managers to help them secure constructive outcomes without the need for recourse to formal grievance, disciplinary or performance management procedures.
Contact us for availability on 0800 294 9787
Please note: This course is not suitable for professionals who have already been trained as mediators. If you wish to become a certified internal mediator, please click here to see full details of the National Certificate In Workplace Mediation