Human Resources and Employee Relations Courses

Working with Prejudice, Power Imbalance and Discrimination

£300.00

This one day programme will equip mediators, facilitators, coaches and change agents with the skills and processes that they need in order to resolve work with the Working with prejudice, power imbalance and discrimination  across a diverse range of industries.

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National Certificate in Workplace Mediation

National Certificate in Workplace Mediation

£1995.00

The National Certificate in Workplace Mediation is our flagship course. This course has been delivered and refined over the past thirteen years and we have trained many hundreds of active mediators across the UK. It is without doubt, the UK’s benchmark qualification for workplace, employment and business mediators. The course is delivered over a five or six day period for groups of between 6 to 12 delegates.

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Confident Conversations

£295.00

On this course, delegates learn how to hold difficult conversations, nip issues in the bud and give feedback to their team concerning performance and absence. The course has been designed and is delivered by experts. Delegates develop an awareness of the block and barriers to effective communication and how to overcome them. Through active participation and experiential learning delegates learn how to secure sustainable and lasting outcomes at times of change, crisis or conflict.

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Practical Investigation Skills

Practical Investigation Skills

£495.00

How to undertake a fair and rigorous workplace investigation. This course is predominantly for use as part of grievance, bullying & harassment and disciplinary investigations, however, it is also suitable for investigators involved in complaints, misconduct and other types of investigations. Recent legislation coupled with ACAS guidlines means that all organisations are required to have a structured approach to employment relations and workplace issues. Central to this is access to skilled workplace investigators who can undertake an effective investigation, thereby enabling the employer to reach a fair, objective and reasonable outcome.

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Team Facilitation Skills

team facilitation

£495.00

Learn how to resolve team and group conflicts with the UK’s mediation experts. This two day programme will equip mediators, facilitators, coaches and change agents with the skills and processes that they need in order to resolve team conflicts across a diverse range of industries.The course provides experienced mediators, coaches and facilitators with the skills and tools needed to resolve a wider range of internal disputes. The course blends a sound theoretical perspective with useful practical tools. Discussion and participation are vital so please be prepared to challenge, be challenged and have an open mind as we explore a new way of resolving team disputes and conflicts.

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Conflict Coaching

Coaching Conflict Management

£495.00

Learn how to support people to transform the way they manage conflict, change and crisis on this two day course. This course brings together coaching and mediation skills in a single powerful process, and supports people to change the way they view and approach conflict, change and crisis.Coaching gives the essential skills for addressing challenging behaviours and in a constructive way. It impacts positively on grievance resolution, employee engagement and performance. This course draws on TCM’s many years providing training and consultancyin the areas of mediation, conflict management, principled negotiation and positive psychology.

 

 

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Facilitated Conversations

Facilitated Conversations

£495.00

The essential facilitated conversations and mediation course for HR professionals. This one day course specially designed for HR and ER professionals builds on their experiences of grievance resolution. It offers a tried and tested model of mediation along with a series of practical tips and guides to secure a positive resolution in workplace grievances and disputes.It also enables HR and ER professionals to provide coaching and support for managers to help them secure constructive outcomes without the need for recourse to formal grievance, disciplinary or performance management procedures.

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