Learning & Development Suite

Learning & Development Suite

This course will provide you with the skills, strategies and tools to resolve complex business, workplace and consumer disputes. The suite will also show you how to manage bad performance, create strong productive teams and investigate workplace grievances. Visit this suite for our range of one, two-day and five-day courses. If you would like more information about the suite, please contact hello@thetcmgroup.com

  1. National Certificate in Workplace Mediation
  2. Core Mediation Skills
  3. Managing Difficult Conversations
  4. Practical Investigation Skills
  5. HR as Coach and Mediator
  6. Practical Mediation Skills
  7. Employee Performance and Engagement
  8. Coaching – Conflict, Change, Crisis
  9. Resolving Team Conflict​
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