Our Clients

Our Clients

We have worked with over 1400 organisations since 2001. Here is a small insight into some of the organisations we have worked with…

International

TCM have trained internal mediators in UNWRA as well as provided conflict management consultancy
We have worked with EPO over the years to set up a complex conciliation and dispute resolution programme for internal disputes
Parcelforce have worked closely with TCM since 2014. This partnership has introduced a full internal mediation scheme within Parcelforce's internal processes.
TCM have trained a number of employees at Amnesty International in mediation and investigation skills. We have had an ongoing partnership with Amnesty International since 2006.

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Private sector (General)

Since 2011, Financial Times developed a partnership with TCM for the provision of a range of our professional resolution services.
We have trained a number of employees in Practical Mediation Skills.
TCM have been in partnership with HRP since 2010. We have trained many employees in a number of bespoke courses including confident conversations, managing conflict and mediation skills.
In 2012, TCM worked with Penguin to train their staff in Core Mediation Skills to learn the basics of mediation and how to recognise conflict when it arises.
In 2014, Hastoe commissioned TCM for the design and delivery of the Better Resolutions programme to provide managers with the skills to manage conflict, in order to help them resolve disputes, conflicts and grievances that may arise across the association, whilst coaching others to do the same.
TCM have worked with BT since 2010, providing their employees with Practical Mediation Skills over many years.
EDF Energy developed a partnership with TCM for the provision of a range of our professional resolution services and with the support of TCM in 2012, EDF Energy implemented their own Internal Mediation Scheme and by training a group of in-house mediators.
RNIB have used TCM's mediation services on numerous occasions to solve disputes and have also trained a number of staff in Practical Mediation Skills to be able to mediate complex issues
TCM have built a strong relationship with Legal & General since 2014 providing them with professional services. They recently commissioned TCM to train a number of accredited mediators within Legal & General.

Private Sector (Banking & Finance)

NS&I have worked with TCM since 2015, training employees in the basics of mediation, practical mediation skills and managing difficult conversations.
Deutsche Bank has developed a partnership with TCM for the provision of a range of our professional resolution services and training to improve working relationships within their organisation.
In December 2016, Commerzbank developed a partnership with TCM for the provision of a range of our professional resolution services.
Deloitte developed a partnership with TCM in late 2016 for the provision of a range of our professional resolution services.
HSBC have trusted TCM with their development needs since 2004. To this day, TCM work very closely in developing and maintaining their internal mediation scheme.

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Government, Police and Justice

Royal Borough of Greenwich have used TCM's professional mediation services a number of times before training their own group of internal mediators in 2013 and 2016.
Since 2008, The City of London Corporation have worked with TCM in training and implementing an internal mediation team.
In 2016, TCM designed and delivered a tailored programme specialising in Tax Disputes for HMRC.
In late 2016, the Metropolitan Police commissioned TCM to train over 50 members of staff to become workplace mediators.
In 2016, Westminster Abbey worked closely with TCM to implement an Internal Mediation Scheme
Westminster Abbey
TCM first built a relationship with DWP in 2008. Since then, we have helped them to set up an internal mediation scheme amongst other training. We continue to work closely.
DWP
TCM have been working with Islington Council since 2015 to fully implement and integrate their internal mediation scheme. They have trained employees in mediation skills courses as well as implemented a team of accredited internal mediators.
Islington Council
In 2013, the Isle of Man Government worked with TCM to introduce a team of internal fully accredited mediators
Isle of Man Government
TCM has been working with Garda since 2010. We have built a relationship introducing the concept of mediation, this has improved the dealing of modern employee challenges for them.
Garda
Hastings Borough Council commissioned the TCM Group to train a number of employees in mediation skills.
Hastings Borough Council
TCM have worked closely with DCMS since 2004 to set up an internal mediation scheme.
Department for Culture, Media & Sport
TCM have been in partnership with the British Transport Police since 2006. We have trained many employees in mediation skills and how to manage conflict.
The partnership between Sussex Police and TCM began in 2004. Over the years TCM have trained many of their employees in Practical Mediation Skills.
Avon & Somerset Constabulary have been working closely with TCM since 2008. We have trained many employees in practical mediation skills between 2008 and 2014, We have also trained a cohort of fully accredited mediators.
TCM have trained a cohort of accredited mediators within Cambridgeshire Constabulary.

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Health and Social Care

PHE have developed a partnership with TCM for the provision of a range of our professional resolution services & have also trained many members of staff to become internal mediators.
The General Medical Council developed a partnership with TCM for the provision of a range of our professional resolution services.
London Ambulance Service has been working with TCM since September 2016 to train over 50 staff in Practical Mediation Skills.
Since 2008, The Royal Free have developed a partnership with TCM for the provision of a range of our professional resolution services as well as implementing their own Internal Mediation Scheme.
Since 2013, Royal Marsden NHS Foundation Trust developed a partnership with TCM for the provision of a range of our professional resolution services.
Since 2007, Chelsea & Westminster Hospital have developed a partnership with TCM for the provision of a range of our professional resolution services as well as implementing their own Internal Mediation Scheme.
Since 2015, Tameside Hospital has worked closely with TCM to implement Managing Difficult Conversations training for over 40 employees and have also trained a group of HR professinals in Practical Mediation Skills.
Since 2005, TCM has developed a partnership with Northumbria Healthcare for the provision of a range of our training & services including the implementation of their own Internal Mediation Scheme.
Since 2012, Central London Community Healthcare have developed a partnership with TCM for the provision of a range of our professional resolution services as well as implementing their own Internal Mediation Scheme.
Hertfordshire Partnership developed a partnership with TCM for the provision of a range of our professional resolution services, as well as implementing their own Internal Mediation Scheme in 2012.
In 2015, Homerton University Hospital, with the support of TCM, implemented an internal mediation scheme.
Since 2013, Leicestershire Partnership have used TCM's professional resolution services and have also trained many members of staff to become internal mediators, creating their own Internal Mediation Scheme.
In 2013, Norfolk & Suffolk NHS, with the support of TCM, implemented an internal mediation scheme.
Since 2010, Pennine Care have developed a partnership with TCM for the provision of a range of our professional resolution services as well as implementing their own Internal Mediation Scheme.
Since 2008, NHS Blood & Transplant have developed a partnership with TCM for the provision of a range of our professional resolution services as well as implementing their own Internal Mediation Scheme.
Since 2010, Care UK have worked with TCM providing over 100 employees with Practical Investigation Skills.

TCM have trained practical and core mediation skills to over 50 employees at Hallmark Care Homes over the last three years

In 2014, we trained a group to become fully accredited internal mediators within Otsuka Pharmaceuticals Europe Ltd
Otsuka
We worked closely with Well Pharmacy to create training that suited their needs. This consisted of Practical Investigation Skills as well as Practical Mediation Skills training.
Well Pharmacy

Between 2013 and 2016, Quantum Care commissioned TCM to train a number of employees in investigation skills as well as practical mediation skills.

Quantum Care

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Education

TCM have been working with University of Kent since 2004. We have helped them to overcome modern workplace challenges through TCM Academy and TCM Consulting.
University of Kent
The University of London have trusted TCM since 2007. We work closely to implement conflict resolution processes within the organisation.
University of London
Newham College set up an internal mediation scheme between 2011 and 2013.
Newham College London
Leeds City College have trained a number of employees as fully accredited internal mediators. This was part of the set up for their internal mediation scheme.
Leeds City College
London Metropolitan University have used TCM for the training of their internal mediation scheme.
London Metropolitan University
Learndirect and TCM worked together in 2013 to implement an Internal Mediation Scheme
learndirect
Imperial College have worked with TCM to train many employees in managing difficult conversations as well as core mediation skills.
Imperial College London
TCM and City University of London have built a relationship and partnership around the introduction and implementation of mediation in the organisation
City University of London
Between 2013 and 2015, Bucks New University worked with TCM to work out the most appropriate training for them. This eventually lead to Core Mediation skills training, National Certificate in Workplace Mediation training and more.
Bucks New University
The University of Greenwich have implemented an internal mediation scheme. TCM have trained a team of fully accredited mediators. We have an ongoing relationship with the University.
University of Greenwich
TCM set up and ran a London wide wide mediation network for University of London.
TCM have worked with the University of Nottingham over many years to provide mediation support as well as an internal mediation scheme.
London School of Economics and Political Science commissioned TCM to train a team of 12 employees to be accredited workplace mediators
TCM have trained 24 accredited mediators within Southampton University as part of their internal mediation scheme.
We have worked with London Business School since 2011 to provide investigation training, resolution skills, diversity training as well as other skills.

Private Sector (Retail)

Furniture Village developed a partnership with TCM provisioning our professional investigation training for a number of their employees.
Pret A Manger developed a partnership with TCM for the provision of a range of our professional resolution services.
In 2016, Starbucks developed a partnership with TCM for the provision of a range of our professional resolution services.
In August 2014, Toyota developed a partnership with TCM for the provision of a range of our professional resolution services.
In 2012, Hugo Boss worked with TCM to review the way they dealt with conflict and disputes in the workplace and trained employees to be able to coach and mediate to secure constructive outcomes.
Rolls-Royce has developed a partnership with TCM for the provision of a range of our professional workplace mediation training.
For the last few years, Interflora has developed a partnership with TCM for the provision of a range of our professional resolution services.
Ben Sherman developed a partnership with TCM for the provision of a range of our professional resolution services.

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Transport and Aviation

In 2016, National Express commissioned TCM to support the implementation of an internal mediation scheme.
In 2016, Network Rail, with the support of TCM, implemented an internal mediation scheme.
TCM have worked with American Airlines since 2007 providing a range of our professional resolution services, as well as training a team of their own in-house mediators.
Abellio Greater Anglia has developed a partnership with TCM for a range of our professional resolution services and have also trained a group of HR staff in Practical Mediation Skills.
TCM worked with TFL to implement and internal mediation scheme in 2009. We have worked closely with them since and through the merger with London Underground Ltd who we also helped to set up an internal mediation scheme with.

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Charities and Not-for-profit

TCM has trained over 35 of Action for Children's employee's in Practical Mediation Skills to be able to mediate complex issues.
Age UK has developed a partnership with TCM for the provision of a range of our professional resolution services.
In 2013, TCM worked with Alzheimers Society to provide the majority of their HR staff with the key skills to help/coach managers to have constructive conversations at work.
In January 2017, Prostate Cancer worked closely with TCM to develop a partnership to overcome modern workplace challenges
Since building a relationship with WaterAid in 2011, we have now trained a number of employees in mediation skills.

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