Creating A Mediation Friendly Culture

Creating A Mediation Friendly Culture

Creating A Mediation Friendly Culture

Course Introduction

This workshop tackles how to create and nurture a mediation-friendly culture within our organisations. Delegates will benefit from The TCM Group’s 16 years of experience and expertise embedding effective mediation schemes across a variety of sectors, as well as supporting our clients to build strong foundations for their long-term success.

In this modular workshop, we will explore both macro and micro perspectives; from recognizing the importance of effective and creative organisational policy making to nurturing key mediation-related values and skills within the workforce on a practical level. 



  • Overhauling organizational policy: scrap your disciplinary & grievance policy in favour of effective, informal approaches to resolution
  • Understanding the financial and human cost of conflict to your organization: the Conflict Audit tool
  • Spreading the word: effective stakeholder engagement strategies
  • Cultivating a broader holistic organizational culture to support the use of mediation: coaching, listening, mentorship
  • Sharing tips and best practice: what works and what definitely doesn’t!
Agendas and Objectives
  • Duration: Half Day
  • Suitable for: All staff levels
  • Learning outcomes: To support the cultivation of a mediation-friendly culture within your organization through a variety of tested strategies and processes.
  • Delivery: In-house and Open Access Course (London and regional)
  • Trainers: Delivered by TCM resolution consultants.
  • Cost: £160 + VAT

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