Mediation and Investigations iOpener.

This short webinar (45 minutes) will provide a detailed overview of both the mediation and investigation processes. It will explore best practice in both areas and provide guidance for HR and ER professionals who are required to set up and run an investigation or mediation. The session is lead by two of the UK’s leading lights in the worlds of mediation and investigations- Johanna Whelehan (Head of Resolution Services at TCM) and Gary Rogers. ( Head of Investigation and Audit Services at TCM)

Workshop Overview

This section explains how the workshop works:

Speaker: TCM’s Head of Resolution Services Johanna Whelehan and Head of Investigation and Audit Services Gary Rogers. 

What does the TCM’s Mediation and Investigations iOpener.

As the name suggests, this is an overview of Mediation principles and investigation processes and the practical applications of both.

The webinar includes:

  • Measuring the real cost of conflict to your organisation.
  • What is mediation and how does it work?
  • Introducing The FAIR Mediation Model™
  • The use of mediation in workplace disputes.
  • How mediation can reduce stress, absence and sickness.
  • Using mediation to tackle bullying and harassment.
  • Resolving team and group conflicts with mediation.
  • How to become a trained and fully accredited workplace mediator.
  • Reducing the risk of litigation and employment tribunal claims
  • Case studies from organisations who have used mediation


Our next upcoming dates for our Employee Relation’s Eye Opener:

  • 26th September 2019 between 12.30pm-1.30pm.
  • 7th November 2019 between 12.30pm-1.30pm.

Thursday 26th September 2019

Click the link below to register for the webinar.

Thursday 7th November 2019

Click the link below to register for the webinar.


Principal Resolution Consultant

Johanna Whelehan is an accredited mediator, resolution consultant and trainer. With a background in legal publishing and project management, Johanna spent time in Germany working in translation, interpreting and facilitated conversations across a variety of sectors, most recently in the Human Rights activism arena. Her main interests have always been communication and facilitation and as a middle child, she has a lifetime of experience in encouraging people to look at things from a different perspective. At TCM, she conducts mediation, delivers training and develops sector-specific resolution solutions.


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