National Certificate day 1 5 hours 0 mins National Certificate in Workplace Mediation Day 1 Personal and organisational experiences of conflict. Putting workplace conflict into context. Mediation: Principles, process and practice. Introducing mediation to the parties. Building a commitment to mediate. Please login to get access to the quiz (Next Lesson) National Certificate day 2 Back to National Certificate in Workplace Mediation No Comments Comments are closed.