TCM Academy

Welcome to TCM Academy™

TCM Academy (part of The TCM Group) has been delivering world class conflict management, dispute resolution and leadership training since 2001. Our courses are available to be run onsite at your premises or at one of our training venues across the UK.

TCM Academy also offers a wide range of workshops, round table events, masterclasses and webinars.

TCM Academy™ trainers and facilitators are highly experienced, practising, conflict management professionals who bring an unrivalled depth of knowledge to our programmes. Our innovative blended learning packages comprises the very best in classroom based teaching supported by simulations, eLearning, video content, online tutorials and webinars.

Employee Relations and Human Resources are an important part of any organisation and ensuring your employees are happy, feel motivated and are engaged will guarantee your business is successful. These courses focus on ways of working, involving engaging and motivating employees.

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Our conflict management courses will teach you how to use simple and practical strategies to stay composed and resolve workplace conflicts. These courses will raise your understanding of conflicts and why they occur as well as giving support and advice on how to find a solution.

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Dealing with conflict in the workplace is a difficult task, but one that all managers will encounter at some point in their careers. Our mediation and facilitation skills courses will prepare you for any conflict or dispute in the workplace. These courses focus on active listening, understanding, explaining confidently, re-framing, developing resolution techniques, using a direct approach to mediating and facilitating conversations and recognising patterns of issues.


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Our leadership and management courses will help delegates to develop authentic leadership styles and meaningful management practices that will inspire higher levels of performance. These courses will define the concepts of management and leadership, evaluate different management and learning styles, recognise the need for and importance of soft skills in good employee engagement and begin the on-going process of personal development planning.

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The TCM Group hosts a series of free events and webinars throughout the year, covering the leading issues in mediation, leadership and management, embedding employee focused strategies and processes into your workplace and much more…

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TCM provides a wide range of CPD training for accredited mediators to enable them to develop their skills, knowledge and practice. From dealing with mental health and mediation to creating a mediation friendly environment as well as course refreshers. We cover all areas for trained mediators. 

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Why choose the TCM Academy™? 

TCM Academy™ delivers an unrivalled training experience.
  • World class trainers and facilitators with extensive knowledge and experience.
  • Engaging and high impact teaching and learning methods.
  • Well-designed course programmes which deliver results.
  • High quality pre-course experience including: reading and questionnaires.
  • High quality course materials including delegate packs, handouts and white papers
  • Accreditation fees are included (where applicable).
  • Lifetime aftercare and support from the trainer.
  • A free refresher workshop 6 months after the course concludes.
  • Access to continuing professional development activities including masterclasses and webinars.

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See TCM’s training and events calender

Tailoring the right course for your organisation.

TCM Academy specialise in developing tailored training solutions for our customers. Delivered to groups from 6 to 600 delegates (or more) our training courses are designed around your unique needs, goals and context. Our tailored courses include:

  • One of our specialist consultants will work with you at every stage of the design, delivery and evaluation of the programme.
  • Detailed training needs analysis addressing your unique requirements
  • Bespoke course elements which address your needs and context including: scenarios, course activities and role plays.
  • A detailed post course evaluation report is included for organisations
  • 12 months of intensive follow up, tracking the Kirkpatrick four level evaluation system