TCM Academy (part of The TCM Group) has been delivering world class conflict management, dispute resolution and leadership training since 2001. Our courses are available to be run onsite at your premises or at one of our training venues across the UK.
TCM Academy also offers a wide range of workshops, round table events, masterclasses and webinars.
TCM Academy™ trainers and facilitators are highly experienced, practising, conflict management professionals who bring an unrivalled depth of knowledge to our programmes. Our innovative blended learning packages comprises the very best in classroom based teaching supported by simulations, eLearning, video content, online tutorials and webinars.
Employee Relations and Human Resources are an important part of any organisation and ensuring your employees are happy, feel motivated and are engaged will guarantee your business is successful. These courses focus on ways of working, involving engaging and motivating employees.See the courses
Our conflict management courses will teach you how to use simple and practical strategies to stay composed and resolve workplace conflicts. These courses will raise your understanding of conflicts and why they occur as well as giving support and advice on how to find a solution.See the courses
Dealing with conflict in the workplace is a difficult task, but one that all managers will encounter at some point in their careers. Our mediation and facilitation skills courses will prepare you for any conflict or dispute in the workplace. These courses focus on active listening, understanding, explaining confidently, re-framing, developing resolution techniques, using a direct approach to mediating and facilitating conversations and recognising patterns of issues.
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Our leadership and management courses will help delegates to develop authentic leadership styles and meaningful management practices that will inspire higher levels of performance. These courses will define the concepts of management and leadership, evaluate different management and learning styles, recognise the need for and importance of soft skills in good employee engagement and begin the on-going process of personal development planning.See the courses
TCM provides a wide range of CPD training for accredited mediators to enable them to develop their skills, knowledge and practice. From dealing with mental health and mediation to creating a mediation friendly environment as well as course refreshers. We cover all areas for trained mediators.See the courses
TCM Academy specialise in developing tailored training solutions for our customers. Delivered to groups from 6 to 600 delegates (or more) our training courses are designed around your unique needs, goals and context. Our tailored courses include: