Managing Conflict Masterclass

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About the masterclass

Join our CEO and author of ‘Managing Conflict’ in an exclusive masterclass at our headquarters in London. The event is free to attend and examines conflict resolution, based on David’s 20+ years experience in mediation and thought leadership. The masterclass also explores especially selected topics and case studies included in the book, giving you the perfect introduction to managing conflict in the workplace.

Who should attend

The masterclass is a must for HR, ER, OD and IR professionals, policy makers, business leaders, line managers, union officials, occupational health, in-house lawyers, legal advisers and mediators.

*This event is not suitable for consultants and freelancers.

The objectives

  • To provide delegates with an overview of the causes, the costs and the consequences of conflict.

  • To examine the neuroscience of conflict and the importance of emotional intelligence and positive psychology for managing conflict effectively.

  • To critique the traditional approaches for managing conflict at work and to examine why the traditional approaches are systematically failing to secure outcomes which deliver business or human benefits.

  • To explore alternative remedies for managing conflict at work including the development of a Resolution Policy.

  • To set conflict management within a legal, moral and business context.

  • To explain the wide range of interventions that organisations will be able to access in the future to deliver constructive and sustainable outcomes to conflict.

  • To give delegates the confidence, the competence and the courage to embed a progressive approach for managing conflict which works within their HR, ER, management and leadership functions.

Schedule and booking

Central LondonWednesday 30th January 2019 09:30 - 12:30 Business Design Centre

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Central LondonMonday 11th March 2019 09:30 - 12:30 Business Design Centre

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Central LondonFriday 26th April 2019 09:30 - 12:30 Business Design Centre

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Central LondonTuesday 4th June 09:30 - 12:30 Business Design Centre

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