In this podcast, David and Thiago discuss good company culture, the importance of purpose and how to change formal procedures into something better.

David has spent the last 30 years reframing HR systems, management processes, and leadership behaviours and we explore this journey in some detail throughout the episode. His vision for TCM was, and still is, to reduce the negative impact of conflicts and complaints by creating the conditions for employees and managers to have quality conversations.

Current common grievance structures in organisations can lead to animosity on both sides, even when the issue has been resolved – but does that have to be the case?

In this episode, Sheila Lord and Peter Kelly are talking to David Liddle about organisational cultures.

Leon meets David Liddle to discuss his book, "Transformational Culture: Develop a People-Centred Organization for Improved Performance".