Customer feedback by year
A selection of the incredible customer and delegate feedback that we receive every day.

Deborah Omoruyi - North East London Foundation Trust
This training is invaluable for any Team Lead. It provided me with practical strategies to resolve issues through collaboration, compromise, and effective communication. The session was highly relevant and has equipped me with the skills to manage my team more efficiently.

Megan Otway - Manager at Financial Conduct Authority
"This is the best training course I have been on! Would definitely recommend for anyone wanting learn more about conflict resolution!"

ER Manager - Sarah Verzijl
The TCM dispute resolution training course was thorough, well structured and really engaging and practical. The trainers expertise was evident and she made the process and theory easy to understand with live examples and the ability to discuss our own experiences. Highly recommended!