I want to say a huge thanks to Elizabeth for her facilitation these last few days, it was held at such a great pace - her knowledge and understanding of investigation is very evident, yet she allowed the other participants to input. I wanted to share how she managed the large group and small group set up so smooth and I enjoyed it thoroughly. Also, I have never been in a group before whereby the facilitator allowed questions at anytime and it was so well done, I was impressed by that but equally felt at ease to jump in and ask away when the question came up for me. Thanks again!

This is one of the best and most challenging courses I have ever done. I learned such a lot about myself and my own responses to conflict as well as how to mediate between others. The trainer was extremely knowledgeable and supportive. 

"I agreed to attend a two day mediation training course with TCM recommended by my Company . I have to say I wasn't that enthusiastic in attending but WOW what a great course, great presenter and I seriously really enjoyed the hands-on role play. I have to say the presenter was so good, she made the training interesting, funny at time with her humour and expertise. So pleased I attended and didn't duck out. I have done on to do mediation with some colleagues and look forward to the next time I'm needed."

"A great day, nice and relaxed pace. Came away feeling more empowered and knowing the reasons behind people's reactions to conflict situations."

"The training was very good and relevant to the situations I deal with on daily basis as an HR Manager. Chris did a great job in ensuring we were aware of the theory behind what we were learning and also the importance of focusing on the Survivor. Overall I loved the practical sessions where we got to interview each other. Thank you"