TCM Customer List

Supporting organizations of all sizes, across a wide variety of sectors

Since 2001, The TCM Group have worked with many thousands of organizations across the UK and abroad, spanning a wide variety of sectors. On this page you’ll find a small sample of wonderful customers that we have worked with over that time, spanning our full range of conflict resolution, leadership development and culture change services.

International

TCM has worked in partnership with Amnesty International, delivering a comprehensive training scheme in mediation and investigation skills.
The British Council has worked closely with TCM for several years. To date, this has included the delivery of professional mediation support, mediation skills training, and team facilitation skills training.
TOM has worked with EPO to set up a complex conciliation and dispute resolution programme for all their internal disputes.
TCM provided UNWRA with unparalleled conflict management consultancy, which was implemented throughout their organisation.

Finance & Banking

TCM have built a strong relationship with Legal & General, providing them with first class tailored professional services, as well as training their accredited mediators.
TSB were keen to build on their track record for a positive workplace culture. TCM were commissioned to tailor and deliver our world-class OCN accredited mediation skills training to their employees.
Read more
Santander worked with TCM to implement the highest standard of mediation training throughout their organisation.
HSBC wanted to train their UK Employee Relations team to become TCM Accredited Mediators. TCM has helped HSBC to integrate mediation across the bank.

Pharmaceutical & Manufacturing

TCM has trained several of Rolls-Royce's staff to become accredited workplace mediators.
Toyota developed a partnership with TCM for the provision of a range of our elite professional resolution services.
Waters developed a partnership with TCM for the provision of a range of our professional resolution services.
BMS developed a partnership with TCM for the provision of a range of our professional resolution services.

Utilities

EDF Energy developed a partnership with TCM for the provision of a range of our professional resolution services and with the support of TCM, implemented their own Internal Mediation Scheme by training a group of in-house mediators.
Read more
They approached ToM to help them to set up the infrastructure for their internal mediation scheme and to train a team of TCM Accredited Mediators. Read the full case study by clicking here
Read more
Wanting to develop even stronger employee relationships, PFW commissioned TCM to design and deliver a three-phased training package.
Read more
Our work with Royal Mail is one of TCM's proudest accomplishments. We have worked with Royal Mail Group unions leaders and senior managers for over five years to support their industrial relations (IR) strategy.
Read more

Retailers & Supermarkets

TOM has provided accredited mediation training to members of staff within Nando's.
Swarovski worked in partnership with TCM to train a a number of employees in mediation skills.
Starbucks developed a partnership with TCM for the provision of a range of our unrivaled professional resolution services.
Tesco partnered with TCM in order to deliver outstanding in-house mediation training and workshops.
Read more

Private Sector Other

Tottenham Hotspur Football Club commissioned the TCM Group to train a number of employees in mediation skills.
TCM have provided a range of mediation services for City Football Group
Vinci commissioned TCM to educate a section of their employees in our award winning mediation skills training.
Taylor Wimpey worked with TCM to resolvea complex team dispute.

Telecoms & Media

Google commissioned TCM to tailor and deliver our world class Practical Investigation Skills training programme for their EMEA Employee Relations Team.
BT were one of the first major Uk companies to establish an internal mediation scheme. TCM ran an initial pilot for BT which was subsequently rolled out across the organisation.
Read more
TCM worked with TalkTalk to train their staff in the fundamentals of mediation, their staff now know how to recognise and handle destructive conflict when it arises.
Financial Times developed a partnership with TCM for the provision of a range of our first class professional resolution services.

The Arts

TCM delivered an invasive mediation and facilitation skills programme for managers called The Art of Dialogue.
TCM have worked with the British Museum, to deliver to their employees with the UK's foremost Mediation Skills training
TCM worked in partnership with Historic Royal Palaces. Delivering world class training to their staff and tailoring several bespoke courses for them.
TCM has been working closely with 02 with mediation skills training.

UK Civil Service & Government

TCM has trained several of the FC0's staff to become accredited workplace mediators.
TCM has a close working relationship with the Cabinet Office, providing mediation training programmes.
The Isle of Man Government worked with TCM to introduce a team of internal fully accredited team of mediators.
TCM has worked with Garda, introducing the concept of mediation. Revolutionising the way they dealt with modern employee challenges.

Health & Social Care Providers

PHE have developed a partnership with TCM for the provision of a range of our professional resolution services and have also trained many members of staff.
Care UK have worked with TCM, providing over 100 employees with Practical Investigation Skills.
TCM has delivered both in-house mediation skills training and on-site mediation services to the Royal Free London.
TOM provided external mediation services to the community health trust.

Police & Justice

The Metropolitan Police commissioned TCM to train over 50 members of staff to become workplace mediators
TCM established a close partnership with the Sussex Police. During that time TCM have trained several of their employees in Practical Mediation Skills.
TCM have trained a cohort of accredited mediators within Cambridgeshire Constabulary
TCM have maintained a close partnership with the British Transport Police, training several members of their organisation in mediation skills.

Transport & Aviation

National Express commissioned TOM to support the implementation of an first class internal mediation scheme
Virgin Atlantic Airways (VAA) commissioned TCM to design and implement an internal mediation scheme for their employees.
TCM delivered Practical Mediation SKills for a number of employees at Thomas Cook Airlines.
TCM worked with TFL to implement an internal mediation scheme. We have worked closely with them since and through the merger with London Underground Ltd.

Education (Schools, Colleges & Universities)

The University of London have worked in close partnership with TCM. Implementing several conflict resolution processes throughout the organisation.
Kings College London developed a partnership with TOM for the provision of a range of our professional resolution services.
Imperial College have worked with TCM to train many employees in managing difficult conversations as well as core mediation skills.
TCM have worked closely with University of Kent, assisting them in overcoming modern workplace challenges through TCM Academy and TCM Consulting.

Charities, NGO's & Not For Profit

Diabetes UK developed a partnership with TCM for the provision of a range of our professional resolution services.
TOM provided external consultancy services to the wellcome Trust. They were impressed with TCM's overall quality, efficiency and delivery.
TOM provided a external mediation services for the National Deaf Children's Society.
Peabody Trust used TCM to help coordinate their mediation skills training.

Local Government & Fire

TCM have been working with islington Council to fully implement and integrate their internal mediation scheme.
Sovereign commissioned TCM to train a number of their employees in our practical investigation skills training.
Royal Borough of Greenwich have appointed TCM for professional mediation services on numerous occasions, to train their own group of internal mediators.
Kent County Council worked with TCM to train up to numerous members of staff in 3-day conversion Course.

We have also worked with