Webinars, podcasts, workshops and keynote presentations.

Our CEO David Liddle and other members of the TCM team are regularly invited to give keynote speeches and run workshops at conferences. Topics that TCM are regularly invited to deliver keynotes and presentations on include:

  • Transformational culture and culture change
  • Aligning purpose, values and people
  • Conflict resolution
  • Organisational development (OD)
  • Behavioural science and nudge theory
  • Systems thinking
  • Positive psychology and neuroscience
  • Principled negotiation
  • Nonviolent Communication (NVC)
  • Leadership and management
  • Coaching and mentoring
  • Restorative Justice (RJ), social justice, social value and employee activism
  • Climate change and sustainable business practices

This page contains details of just a few of our recent speaking engagements and keynotes.

Employment Relations and HRM Conference

Thursday 11th May 2023

David was invited to the Employment Relations and HRM Conference at DMU for the HR students of DMU and CIFFOP (University of Paris) to deliver a session to the students on his two highly acclaimed books.


HR: The essential ingredient for organisational growth and success

Thursday 23rd March 2023

“We’re all signing from the same hymn sheet”

The North West Employee Experience Group (NWEEG) is back with the vision to encourage and help businesses across the North West of England to engage better with their staff, their customers and their stakeholders.

The Group, founded in 2014, is the only employee engagement group that connects HR professionals and business leaders with engagement specialists and peers, who are faced with similar challenges and obstacles of effectively engaging their people each day.

The overarching purpose of this group is simply to help make the North West of England the very best place to work. They do this by presenting evidence, skills and real-life practical experiences of how business leaders have successfully engaged with their teams and subsequently improved their businesses as a result.

David Liddle, CEO and chief consultant of The TCM Group is a key note speaker at this event as he has developed significant expertise and authority in the areas of organisational dynamics, conflict resolution and transformational culture. He is recognised as one of the top 20 HR Most Influential Thinkers and is author of two highly acclaimed books. David has spent the last 30 years reframing HR systems, management processes, and leadership behaviours. He puts purpose, people and values at the heart of his customers organisations. With a passion for collaboration, inclusion and empowerment, he brings people together to deliver high impact transformational change.


HRG Digital Summit

Tuesday 21st March 2023

There’s no denying that the past few years of unprecedented challenges has placed enormous pressure on HR. But is the rapid pace of change slowing just yet? Has HR arrived at its final destination? Or will the journey continue, and if so, what is next for HR?

From remote working practices and data-driven strategies to inclusive cultures and multi-generational workforces; the people function is constantly presented with thought-provoking challenges, and only the most committed, knowledgeable and robust teams will see these challenges as opportunities to innovate and grow.

To ensure that you’re preparing for the future of HR, whatever that may be, HR Grapevine’s Digital Summit brings together inspirational people leaders from across the full spectrum of HR, to share their own experiences, tips and reality-honed lessons on how they are preparing for the future. Our CEO, David Liddle was invited to be one of those leaders where he will be conducting interactive sessions, where attendees can engage with like-minded professionals and get their burning questions answered.


Beyond grievances

Wednesday 1st March 2023

Alternative ways of settling workplace disputes

David Liddle, will lead this session to look at and discuss alternatives to the traditional grievance route, focussing on resolution and mediation. It will look at the pros and cons of introducing a new type of process (including how this might sit within the legal framework and procedural requirements) and at using mediation to resolve complaints.


Transformational Culture

Wednesday 23rd November 2022

We put people first! TWG’s culture is rooted in a philosophy that values people over profits. Our people are valued as whole individuals and provided the opportunity for well-being, connection, and fulfilment which makes TWG more innovative, resilient, and even more profitable.

This is a common theme that also runs through the heart of TCM so it felt right for us to collaborate with TWG.

In this two hour workshop, leading culture change and conflict resolution expert, David Liddle, will explore what a transformational culture is and how it can be adapted to meet the needs of TWG. David will examine the benefits of putting purpose, values, and people first. He will suggest that dialogue, justice, fairness, inclusion, sustainability, wellbeing, and happiness are the foundations of good work and a high-performing workplace. With an emphasis on participant interactivity and engagement, this workshop will explore how David’s Transformational Culture Model™ can help TWG to align these core principles to underpin its own Employee Experience and Customer Experience.

During the workshop, David will also provide practical tools and strategies to ensure that team climate and workplace culture become aligned. He will explore the role that HR policies, management systems and leadership behaviours play in cultural alignment or misalignment. David calls this ‘Culture Flow’.


Compassion Conference

Wednesday 13th July 2022

Together towards tomorrow

The last two years have been challenging for the Healthcare Safety Investigation Branch (HSIB) and while continuing to provide excellent investigations and reports to the healthcare system we have faced our own difficulties which culminated in a cultural review.

As the pressures of the pandemic start to ease, and the HSIB prepares for its journey to become the Health Services Safety Investigations Body (HSSIB) and the maternity Special Health Authority (SpHA), this is a pivotal time for all our staff to be compassionate to themselves and others. The ability to demonstrate compassion and empathy is important for leaders as well as staff and it has a positive impact on team
dynamics and our working day.

Our CEO, David Liddle was a key note speaker at the HSIB event where he introduced ‘Transformational Culture’ to the attendees.

It makes a difference to everyone if compassion is part of everything we do.


Conflict Management, Mediation, Coaching and Mentoring

Friday 1st July 2022

For this session our CEO David Liddle joined the team at Northumbria Healthcare NHSFT where he speaks passionately about culture, leadership and resolution and discussed “live issues” during the session.


Development session on transformational culture

Wednesday 22nd June 2022

David delivers a session to the London Strategic HR/OD Network covering:

  • Explore the need for a cultural shift within the NHS.
  • Contrast Transformational Culture with the prevailing cultures within health and care.
  • Describe the transformational culture model including a) the culture hub b) the 8 enablers and c) the dimensions of transformationalism
  • What is transformative justice and why is it the missing link between procedural justice and natural justice?
  • The benefits of a fair, just, inclusive, sustainable and high performing culture for health and care organisations.
  • Why purpose, values and people should be the key strategic priority for HR and leaders.
  • The Transformational Trailblazers initiative and how to get involved.


Delivering a culture-centric onboarding process

Tuesday 21st June 2022

Delivering a Culture-Centric Onboarding Process

  • How do you align the onboarding process with the company culture?
  • How can you communicate the company culture properly?
  • How do you build a sustainable company culture?

Our CEO, David Liddle was invited to be a guest speaker in a panel discussion about delivering a culture-centric onboarding process. Successful onboarding creates an essential bridge between the employee recruitment and the selection process. It is key to creating norms and expectations around company culture so that they are accepted as widely as possible. To ensure this, it is essential to convey the company culture early on in the process. Communicating the company culture is an important element of the onboarding process as it has a significant effect on employees’ attitude and adaptability. In the long term, a successful culture-centric onboarding process is, therefore, a prerequisite for business’ growth, considering a healthy company culture ensures consistent work from employees. This panel will teach you how to retain employees through a culture-centric onboarding process.


Is D&I still very much “All Show and No Go?”

Thursday 5th May 2022

Engagement, Wellbeing and Inclusion –the new workplace Trinity?

Author and HR expert David Liddle explains how the three, when fully aligned, underpin a purpose led, values based, and people centred organisation. David will also explore why the way that we deal with conflict and underperformance at work is central to a workplace culture that fosters true inclusivity.


The institute of leadership and managment

Quality Conversations: How to Disagree Well

Wednesday 27th April 2022

“Confrontation is a choice that we make as human beings. Every day, we choose how we react, how we behave and how we speak to others. In conflict, we can choose to respond rather than react, and collaborate rather than confront.”

In this unique webinar, delivered by David Liddle and hosted by The Institute of Leadership & Management (ILM), delegates were introduced to a variety of practical tools to support leaders in navigating the complex maze of difficult conversations, managing performance and giving bad news.

The ability to have good quality conversations is one of the cornerstones of effective management and leadership. Conflicts both at work, and throughout our personal lives are somewhat inevitable, however, the ability to disagree well can prove critical in remaining productive and collaborative when disputes do arise.

In the online session, David helped registrants to understand how to prevent workplace conflicts escalating, understand barriers to communication, and how to handle challenging behaviours.

KPMG Greece: 25th Annual HR Symposium

Tuesday 12th April 2022

Our CEO David Liddle was the keynote speaker at the 25th HR Symposium organized by KPMG in Greece on Tuesday 12th of April.

During the session, delegates had the opportunity to learn about “Transformational Culture: How to develop a people cantered organization for improved performance”.




David is a great speaker, an excellent professional and a really nice person! We worked together for the 25th HR Symposium organised by KPMG in Greece. His deep knowledge on HR issues contributed greatly at the conference content! Hope we have the opportunity to work together again in the future! – Marilena Pappas Events Coordinator, KPMG Greece

Is your HR Department Outdated? - The Ambition Podcast

Wednesday 8th December 2021

Current common grievance structures in organisations can lead to animosity on both sides, even when the issue has been resolved – but does that have to be the case?

David Liddle, the author of Transformational Culture, spoke to The AMBITION Podcast about his belief that HR departments should be reconfigured into a People and Culture Function, with a focus on restorative justice. He also explained why he thinks that wellbeing, engagement and inclusion at organisations should be amalgamated as a single, unified discipline (WEI).

An Alternative Approach to Conflict Resolution in Local Government- The Local Government Association

Wednesday 8th September 2021

In this unique webinar, funded by the Local Government Association (LGA), TCM CEO and Founder David Liddle presented an alternative approach to conflict resolution. Supported by a number of guest speakers, David examined why more and more organisations across local government and elsewhere are adopting a Resolution Framework™, as a new and progressive approach to resolving concerns, conduct, complaints and conflicts at work.

TCM and the CIPD

CIPD Coronavirus Webinar Series- Managing conflict, bullying and harassment at work

Thursday 10th December 2020

The unequal impact of the COVID-19 health pandemic divided our workforce. While the Job Retention Scheme (furlough) enabled many employers to keep workers on the books, employees were feeling very anxious about job security, heightening tensions among the workforce.

Concerningly, CIPD research conducted earlier in 2020 found that a quarter of employees thought their company turns a blind eye to workplace bullying and harassment. Conflict is an inevitable part of human interaction, but it’s essential organisations get to grips with handling conflict at work and adopt a zero-tolerance approach to unfair treatment like bullying.

In this session, a panel of experts unpacked the challenges of COVID-19 generating workforce friction; recognising the behaviours that can fuel negative conflict; and helping to identify how to nip incidents in the bud at an early stage to help people managers swiftly resolve and manage conflict at work.

Our CEO and Founder, David Liddle presented alongside Rachel Suff, Senior Employee Relations Adviser at the CIPD.

What can we do Differently to Support Prevention and Resolution of Workplace Bullying? - Conduct Change

Wednesday 18th November 2020

Current workplace policies and procedures, including statements of zero tolerance, have been proven not to work for relational conflicts and in fact add to the injury caused by bullying behaviour, by causing the target to relive the trauma repeatedly through recording, reporting, investigations, appeals and tribunals. It is time for greater clarity around bullying and the damage that it does to both individuals and organisations, and for leaders and employees to share responsibility for creating more compassionate and courageous approaches to dealing with this matter.

During his speaker slot, TCM’s CEO David Liddle discussed what we can do differently to support the prevention and resolution of workplace bullying, with a focus on alternative dispute resolution models.

University of the West of England- Redefining Resolution

Tuesday 3rd November 2020

David was invited to present at the SWEEN Group’s Staff Development Forum and Employee Engagement Network to discuss all things ‘Redefining Resolution’.

During his session, David covered:

  • Setting complaints, concerns and conflict in a wider Organisational Dynamics perspective
  • Introducing the TCM Model resolution Framework
  • Practical tools and techniques
  • Leadership/HR/TU role in promoting healthy, happy and harmonious workplace culture.

Kogan Page- Off the Page: Inspirational authors, unforgettable events

Tuesday 27th October 2020

Conflict in the workplace is a recurring problem for organizations and this has been heightened during this time of uncertainty and change. From disagreements between colleagues to managing disputes or large-scale industrial action, conflict negatively impacts people and profits as employee morale and productivity fall.

Using his experience and expertise, David answered a number of key questions in this session, including:

  • Why do we experience more conflict during times of change?
  • How can this impact a business and its people?
  • How can conflict be mediated before it escalates?
  • How has this changed in a world of remote working?

Civil Service- Employee Policy

Thursday 22nd October 2020

As part of CSEP’s Mediation Awareness Month, David was invited to present on their webinar – Mediating during a Crisis.

The session focused primarily on:

  • Mental health issues arising from Covid19
  • Mediating in cases of change management
  • Supporting managers and colleagues through meditation when they are experiencing conflict as a result of remote and flexible working