Written by:

The importance of a great workplace culture

4 Nov 2022

Share article:

About the author:

at the TCM group
If you would like to discuss 's post in more detail, please contact at


In 2022 is there still any doubt that workplace ‘culture’ is a key factor in organisational success? Outdated, toxic models of working environments being places in which employees are controlled, subservient and disengaged have no place in the 21st Century. They are damaging to employee health and wellbeing, create and escalate conflict and threaten organisational success and continuity.

Toxic workplace culture has got to go!

We spend the majority of our time at work and thus it’s integral to feel happy, safe and fulfilled with a workplace setting. Employees want to be seen, heard, valued and able to be their authentic selves at work, by doing so, employers benefit from a more motivated and engaged workforce.

But what is workplace culture? TCM’s Founder and CEO David Liddle, in penning his book Transformational Culture googled this exact phrase and unsurprisingly brought up a plethora of results, in fact well over 4 million! Among these results, David’s favourite definition of workplace culture was that “The culture of the organisation is shaped by the worst behaviour the leader is willing to tolerate.”

Setting the record straight on conflict and culture

During our Conflict & Culture Masterclass held on 3rd November 2022, attendees shared a wide range of effects of ‘bad behaviour’ and toxic culture in the workplace including: difficulty retaining talent, excessive amount of time spent on conflict, lack of team coherency, employees feeling demotivated and lots more. Have you ever considered how much negative traits within your workplace culture cost your organisation?

By addressing negative trends and patterns within workplace culture, organisations can counter much of their negative impacts and as a result:

  • Attract and retain top talent, investors and customers.
  • Create a happy, healthy and harmonious team climate.
  • Accelerate the shift towards a purpose led, values based and person-centred culture.
  • Align EVP with CVP to enhance customer and employee experience.
  • Promote creativity, innovation and a high growth mindset = competitive advantage.
  • Enhance the way that disagreements, conflicts and disputes are resolved.

Further explore how your organisation can shape and sustain a positive, people-centred organisational culture and how you could benefit and watch our Conflict & Culture Masterclass webinar here.

Want to find out more? Get in touch with our People & Culture Strategy Coordinator Hannah Cotton or browse our transformational culture services.

You may also like to read

01 Feb 2023
3 Ways to Create a Great Workplace Culture
Company culture is an imperative aspect of organisational success in 2023. In this article we explore some quick tips for improving company culture in your organisation today.
12 Jan 2023
Taking the Grief out of Grievance by Malachi McPherson
Workplace conflict costs UK employers billions per year, The Resolution Framework™ an alternative approach which favours dialogue and resolution could help to shape a more inclusive, high-performing and cohesive workplace culture.
20 Dec 2022
How to empower employees to bring their ‘best selves’ to work
Equity, diversity and inclusion forms an important aspect of contemporary workplace culture. As part of our #wrapitup campaign we discuss these themes with Shola Aminu, Head of DEI at DAZN, a global sports entertainment platform.
19 Dec 2022
4 tips to make your workplace and workforce more sustainable
Jake Reynolds, Advisor at Behavioural Insights, a global social purpose company applying behavioural science to public and private sector sustainability policy to drive positive societal and environmental outcomes, contributes an article with tips on how to make your workplace and workforce more sustainable.
14 Dec 2022
Your Wellbeing at Work
Wellbeing can have a significant impact on our ability to function and excel within a work environment. We explore how to protect and improve personal wellbeing
08 Dec 2022
Collaborative Creativity
Wellbeing and creative working expert Mark Simmonds contributes an article discussing the importance of collaborative creativity and some top tips for implementing it into your organisation.