Written by: The TCM Group

Webinar Recap: Engage Coaching Eye-Opener

11 Oct 2024

Share article:

Tags:

When people hear “coaching,” they often think it’s just a nice extra — something to offer employees when there’s time and budget. Or, worse, that it’s only for underperformers. But our recent Coaching Eye-Opener Webinar explored why coaching really is a game-changer that all employees should be involved in. The right approach to coaching can foster resilience, innovation, and stronger leadership skills, especially when rooted in our proven models.

The 7Cs of Coaching Excellence

Successful coaching stands on the foundation of 7Cs: Courage, Connection, Collaboration, Common Purpose, Communication, Compassion, and Curiosity. These guide every coaching session, ensuring it’s meaningful, engaging, and rooted in growth. Think: which of these speaks to you the most, right now, as a strength or area you’d like to enrichen?

Our Future-focused Models

At the heart of our coaching strategy is the GROW model, which focuses on setting clear Goals as the starting point. From there, we assess the current Reality, explore potential Options, and establish a clear Way forward. This simple, structured approach ensures that coaching sessions are productive and outcome-driven, helping individuals and teams achieve specific objectives. Paired with our FAIR model™ — built on the crucial pillars of Facilitation, Appreciation, Innovation, and Resolution — it offers an effective, holistic approach. FAIR ensures that sessions are open, reflective, and impactful, guiding individuals through personal or professional challenges with confidence.

A Deep-dive into Conflict Coaching

During the webinar we looked at our key types of coaching, including 1:1 coaching and the nuances between team coaching and group coaching. One standout from the webinar was our focus on conflict coaching. We’ve seen first-hand how pairing conflict coaching with mediation is a powerful combination, allowing individuals to approach disputes constructively. Rather than avoid conflict, they learn to navigate it effectively — transforming potentially disruptive moments into opportunities for growth.

Why Coaching is Essential for Businesses

In today’s fast-paced environment, coaching isn’t a luxury — it’s a necessity. Whether you’re developing leaders or navigating workplace conflict, investing in coaching strengthens teams, sharpens decision-making, boosts employee retention and cultivates a positive culture. The stats don’t lie; a study by the International Coach Federation revealed that 86% of companies reported recouping their investment in coaching, and over 20% saw an ROI of 50 times their investment.

Beyond business impact, noted personal benefits of coaching include:

  • Enhanced self-awareness
  • Improved emotional regulation
  • Better communication skills
  • Increased readiness to collaborate
  • Clarified goals and expectations
  • Strengthened ability to problem-solve

An investment in coaching is a recognition of the need to invest in people, not because they need fixing or changing, but because they have so much potential to unlock.


Watch the Webinar now:

The webinar was hosted by our People Services’ Content and Engagement Manager, Katrina Hinrichsen, and led by Harriette Wolff,  People & Transformation Services Director and Lily Driver-Thurston, Coaching Coordinator, with support from Louise Webb, People Services Manager. Get to know the team.

 

Explore Coaching with us

Our variety of coaching services blend strategic models to deliver real, measurable results. What’s more, they can be tailored to your specific needs and combined with other areas of the TCM ecosystem. Ready to learn more? Contact us today and see how coaching can truly transform your workplace culture.

You may also like to read

12 Nov 2024
How to Disagree Well: Transforming Workplace Conflict into Opportunity
In last week's masterclass, How to Disagree Well, our CEO David Liddle revealed a stark truth about workplace conflict: we're doing it all wrong. In a session that drew unprecedented attendance, David challenged our traditional approaches to workplace disagreements and offered a compelling alternative that promises to transform how organisations handle conflict.
11 Nov 2024
The Hidden Cost of Family Disputes: Why Second-Generation Businesses Often Fail
Family businesses have long been the backbone of economies around the world. But internal disputes can cause severe disruption and even collapse of the business - here's how to tackle it.
24 Oct 2024
King’s School Canterbury: Elevating HR Leadership with Coaching Skills
We share how one of the oldest and most prestigious schools in the world tapped into the power of people professionals' coaching with our training course.
17 Oct 2024
Webinar Recap: Exploring the Magic of Mediation
Are you creating chasms or building bridges? Our recent Mediation Eye-Opener Webinar dived into how mediation can be your informal yet powerful tool for conflict resolution, helping teams not just survive but truly thrive.
27 Sep 2024
How The University of Manchester Tapped into the Power of Facilitated Conversations
Facilitated conversations build a culture of openness, trust, and collaboration — key ingredients for any successful educational institution. Discover more in this case study.
investigations-investigative-process-triage-tcm-group
26 Sep 2024
Webinar Recap: Elevate your Investigative Outcomes
In an investigative landscape, organisations face mounting challenges in managing complex cases with limited time and resources. Discover valuable strategies and insights into how investigative teams can achieve more impactful results.