Thoralf Kretzschmar

Transformation Consultant
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What people say

“I have worked with Thoralf on different projects, and he has always delivered excellent results. Very accurate and structured in the work he does. I found his updates on progress timely and appropriate giving me a full picture of how he is progressing. His ability to show empathy while carrying out complex investigations has put individuals involved in the process at ease.”
Florian Broemel, General Manager K-West Hotel & Spa
"Thoralf is a fantastic and engaging Presentor, he keeps a very calm yet affirmative tone and it immediately grabs your attention and ensures the whole class listens intently. Thoralf had a great sense of humour and receptiveness to us as a group, he kept it engaging and motivating. Thank you Thoralf!"
Superdrug

About Thoralf Kretzschmar

Thoralf Kretzschmar is a dynamic professional known for his people-first approach and expertise in organisational transformation. With a background in hospitality and leadership, he is experienced in managing complex, large-scale projects and fostering employee-centric cultures.

A proven expert across the TCM Ecosystem, Thoralf consistently delivers high-quality outcomes. His diverse range of clients has included the Armed Forces, NHS Trusts, national retailers, national and international charities, real estate firms and media organisations. His work spans training, neutral evaluations, team facilitation, transformational change, and investigation services.

Thoralf is an accredited Workplace Investigator, OCN-accredited Mediator, and CIPD diploma holder, specialising in complex casework such as investigations, disciplinaries, and appeals. He is particularly adept at addressing HR issues like bullying, harassment, defamation, theft, and performance matters. He has successfully implemented TCM’s flagship Resolution Framework across organisations of all sizes in both public and private sectors.

An experienced trainer, Thoralf has equipped over 1,000 delegates with skills in mediation, workplace investigations, HR coaching, and team facilitation. Known for his engaging style and actionable insights, he is highly skilled at uncovering the root causes of organisational challenges. His neutral evaluations provide clear, practical recommendations, enabling businesses to evolve and thrive.

Originally from Germany, Thoralf’s early career in luxury hotel management saw him lead large teams of up to 200 employees, driving cultural change, and elevating service standards in one of London’s top-rated establishments. Now based in the Lake District, he applies this transformational mindset to his work, while enjoying outdoor pursuits like kayaking, paddleboarding, and climbing all 214 Wainwright summits. In his downtime, he also crafts furniture and delights in being a climbing frame for his young daughter.

Thoralf’s warmth and ability to build quick rapport create a safe environment for stakeholders to engage in meaningful, sensitive discussions, ensuring lasting organisational improvement.

 

 

At a Glance

Responsibilities at TCM
  • Investigations
  • Neutral evaluations
  • Mediations
  • Conflict coaching
  • Resolution Framework implementation and consultancy
  • Training delivery and bespoke design
Thoralf specialises in:
Qualifications and Awards