Courses

Courses

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Advanced Investigation Skills

Chairing A Hearing

Coaching Skills for Managers

Cognitive Interviewing Skills

Confident Conversations

Confident Conversations (For Healthcare)

Conflict Management for Managers

Core Investigation Skills

Core Mediation Skills (1-Day)

Facilitated Conversations

HR as Coach & Mediator

HR as Coach & Mediator (For Healthcare)

Introduction to Investigations

Leadership Round Table

Mediating Patient Complaints

Mediation & Mental Health

Mediation & Resolution Scheme Coordinators Networking Workshop

Mediation Eye Opener

National Certificate in Healthcare Mediation

National Certificate in Workplace Mediation

Online Interviewing Skills for Investigators

People & Culture Essentials

Planning & Decision Making

Practical Investigation Skills

Practical Investigation Skills (For Healthcare)

Practical Mediation Skills

Quality Conversations

Review, Refresh, Reassure

Routes to Resolution

TCM Accredited Mediator Workshop

The Art of Dialogue

Values Based Leadership