Courses

Courses

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Advanced Investigation Skills

Chairing A Hearing

Coaching Skills for Managers

Cognitive Interviewing Skills

Confident Conversations

Confident Conversations (For Healthcare)

Conflict Management for Managers

Core Investigation Skills

Core Mediation Skills

HR as Coach & Mediator

HR as Coach & Mediator (For Healthcare)

Introduction to Investigations

Leadership Round Table

Mediating Patient Complaints

Mediation & Mental Health

Mediation Eye Opener

National Certificate in Healthcare Mediation

National Certificate in Workplace Mediation

Online Interviewing Skills for Investigators

People & Culture Essentials

Planning & Decision Making

Practical Investigation Skills

Practical Investigation Skills (For Healthcare)

Practical Mediation Skills

Review, Refresh, Reassure

Routes to Resolution

The Art of Dialogue

Values Based Leadership