Courses

Courses

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Advanced Investigation Skills (3 Days)

Chairing A Hearing (Half-Day)

Coaching Skills for Managers (1 Day)

Cognitive Interviewing Skills (Half-Day)

Confident Conversations (1 Day)

Confident Conversations For Healthcare (1 Day)

Conflict Management for Managers (1 Day)

Core Investigation Skills (1 Day)

Core Mediation Skills (1 Day)

Essentials of Mediation (3 Days)

Facilitated Conversations (1 or 2 Days)

HR as Coach & Mediator (2 Days)

HR as Coach & Mediator For Healthcare (2 Days)

Introduction to Investigations (1 Hour)

Leadership Round Table (1.5 Hours)

Mediating Patient Complaints (2 Days)

Mediation & Mental Health (3 Hours)

Mediation & Resolution Scheme Coordinators Networking Workshop

Mediation Eye Opener (1 Hour)

National Certificate in Healthcare Mediation (5 Days)

National Certificate in Workplace Mediation (5 Days)

Online Interviewing Skills for Investigators

People & Culture Essentials (45 Minutes)

Planning & Decision Making (1 Day)

Practical Investigation Skills (2 Days)

Practical Investigation Skills For Healthcare (2 Days)

Practical Mediation Skills (2 Days)

Quality Conversations (1 Day)

Review, Refresh, Reassure (1 Day)

Routes to Resolution (2 Days)

TCM Accredited Mediator Workshop

Team Facilitation Skills (2 Days)

The Art of Dialogue (2 Days)

Values Based Leadership (2 Days)