About us

About us

We are driven by our values. We believe that when organisations are focused on developing employee relations and leadership skills, they and their teams are more effective, productive and efficient.

Founded in 2001, TCM have now worked in partnership with over 4500 organisations to create a service that suites the individual needs of each organisation. When talking to clients, the most common thing that crops up is the importance of our partnership approach whereby no request is deemed too hard or too small.

With an expert team, extensive experience and unrivalled depth of knowledge, we are widely regarded as the UK’s leading provider of business, employment and workplace resolution services. Our proudest accolade is the outstanding feedback that we receive from our partners. Read some of the feedback here

Our vision is for our society to embrace a form of justice which promotes dialogue and collaboration. A system of justice which offers a real and meaningful alternative to traditional, and inherently adversarial dispute resolution procedures. We call this ‘Collaborative Justice’.


Our Experience

We have worked with thousands of organisations, from major blue chip companies including BT, EDF Energy, Deutsche Bank, Ford Retail, Shell, American Airlines and HSBC to large and complex government departments including the Cabinet Office, Home Office, Department for Work and Pensions, Ministry of Defence and Department for Culture Media and Sport.

We have developed mediation schemes in public sector organisations, including NHS Trusts, Universities, Councils and Police Forces. And most recently, our international work has involved working with Amnesty International, The UN and the European Patent Office.

Three Simple Beliefs


  • Prevention of conflict is the most effective way of maintaining strong relationships
  • When conflict does occur, a resolution should be sought – speedily and constructively
  • Mediation transforms relationships. It builds more effective, more productive and more harmonious teams


Our Team

The TCM team is made up of some of the most accomplished mediators, trainers and ADR specialists in Europe. The team is united by a commitment to the constructive prevention and resolution of conflicts and disputes. Each team member brings a wealth of experience and knowledge to the team and together they make TCM one of the fastest growing and most successful mediation and ADR providers in Europe.

See the full TCM team here.