The Investigation Company™
So much of the work that we do at The TCM Group centres around resolving workplace complaints, concerns, conflicts and conduct issues through restorative approaches such as mediation. Very often, early resolution methods do offer the most favourable response. However, there do of course, remain more serious issues where a formal response is vital. In these cases a fair, through and rigorous investigation is required.
Getting investigations right first time™
The Investigation Company is a significant feature of TCM’s overall ecosystem. So much so in fact, that during the global coronavirus pandemic, we experienced a 70% surge in demand for this area of our services.
Since the first investigation in November 2019, we have used The Investigation Company a number of times to conduct investigations on our behalf and every one has been conducted promptly, the turnover is really quick, and outcomes fair and impartial. They have also identified areas where we could improve our processes and we continue to work with them in this area. I would thoroughly recommend The Investigation Company to support any business.
Lyn Elliot, Head of HR at Cygnet Healthcare
Delivering a full range of services spanning more than just investigations alone
In addition to standard investigation services into a full range of workplace issues, The Investigation Company’s expert team also deliver comprehensive audits and assessments into a full range of issues and can provide ongoing support and case management to your HR teams. All of our expert consultants are trained to conduct their work in accordance with our unique ‘TRIAGE’ system.
Investigation Training- Upskill your Internal Team
For those looking to handle investigations internally, a level of adequate training is of paramount importance. In partnership with our sister organisation, The TCM Academy, we deliver a unique portfolio of world-class investigations training courses.