Review

Andreea Butnariu Administration Assistant at East Midlands Councils

“I recently had the privilege of attending the mediation training offered by TCM Group, and I can confidently say it was an invaluable experience. The course was meticulously designed, blending theoretical knowledge with practical, hands-on learning that has significantly enhanced my mediation skills. The trainers were not only experts in their field but also incredibly approachable and supportive, ensuring that every participant felt comfortable and engaged throughout the sessions.

What stood out most to me was the emphasis on real-world application. The training included a variety of role-playing exercises and case studies that mirrored the complexities of actual mediation scenarios, allowing me to build confidence and competence in a safe, controlled environment. Additionally, the resources provided were comprehensive and will serve as a lasting reference as I continue to develop in this field.

The insights I gained into conflict resolution, active listening, and negotiation have already proven beneficial in my professional interactions. I left the training feeling empowered and equipped with a toolkit of strategies that I can apply immediately in my work.

I highly recommend TCM Group’s mediation training to anyone looking to deepen their understanding of mediation or to refine their existing skills. It’s an investment in professional development that truly pays off.”