Deborah Arnold from NEXT

As 2024 comes to a close, we want to recognise one very special collaborator who has achieved so much this year – NEXT.

They came to us wanting to upskill their wider HR team and enhance overall employee experience. They also wanted to empower managers with the skills and confidence to deal with people issues on the front line, and to shift their approach from directive to coaching.

This year they implemented our Resolution Framework and the results have been nothing short of transformative. Managers have embraced their newfound autonomy, appreciating the ability to manage conflicts within their own stores without constant HR intervention.

We were thrilled that our work with them was then recognised at the Personnel Today Awards 2024, as with the HR Impact of the Year award for our partnership!