Huge congratulations to the team at the Association of Commonwealth Universities (ACU) as our Customer of the Week!

Their lunch and learn sessions are very popular so ACU decided to bring some TCM insight to their team through a tailored version of our Quality Conversations course. The focus of the workshop, led by the wonderful Anabelle Stewart, was on how to have difficult conversations and overcome the usual doubts and protestations about ‘why I just can’t bring this up…’ Participants walked away with tools and tips and many links for further research.

Dawn Jones, People Manager at ACU, said the workshop really helped them develop self-awareness and ‘the importance of active listening, empathy, and curiosity as the key components of a high quality conversation.’

We’re so glad to hear it and wish them all the best and much courage in tackling the difficult conversations we all face in the workplace.