We’re absolutely thrilled to announce that Watershed, Bristol’s creative and cultural hub, has been named TCM’s Customer of the Week!

This recognition celebrates the remarkable commitment Watershed has shown to transforming workplace culture through their adoption of the Resolution Framework™. The passion and dedication their team has demonstrated in embracing a values-driven approach to conflict resolution truly embodies what our Resolution Framework stands for.

Their organisation’s journey toward creating a more collaborative, dialogue-driven workplace that prioritises early resolution and constructive conversations has been inspiring to witness.

The feedback from their Routes to Resolution training has been exceptional, and we’ve been particularly impressed by how they’ve engaged stakeholders across your organisation to build understanding and trust in this new approach.

At TCM, we believe that conflict, when managed effectively, can be a catalyst for positive change rather than a destructive force. The  team at Watershed has embraced this philosophy wholeheartedly. Congrats!