The Mediation Company

Award-winning workplace mediation & commercial mediation services.

When the going gets tough, it’s time to call in the experts. That’s where The Mediation Company comes in. The Mediation Company reflects TCM’s long and successful heritage of providing expert mediation services in a wide range of disputes. In fact, in 2018, TCM was recognised as Mediation Provider of the Year at the National Mediation Awards.

Our panel of mediators are renowned for their ability to resolve over 93% of workplace conflicts. Our mediators are also able to mediate in complex civil, commercial, business and charity disputes. No fuss, less drama and more time, freedom and resource for people to get back to doing what they do best – thriving in happy, harmonious and healthy organisations.

We keep it simple, we’ve booted out the jargon, and we get results. If you want first-class customer service, tailored support and world-beating mediators who are as expert as they are passionate, you’ve come to the right place for your business.

Mediation Services

Mediation Training

Internal mediation schemes

Team mediation/team, facilitation

Workplace disputes can knock any business off track. They take up a disproportionate amount of time, money and energy.

– David Liddle. Founder and CEO of The TCM Group

What is mediation?

Mediation is a non-adversarial way of resolving difficult situations. This includes workplace disputes, disagreements between leaders or business partners, employment disputes or civil and commercial disputes.

Mediation can be thought of in three inter-connected ways: a mind-set, a process and a set of skills. During mediation, the mediator is neutral and objective. They help the two or more parties have an open and honest discussion to identify a mutually acceptable outcome. A win/win outcome. Mediation is about collaborating rather than blaming.

Any agreement in mediation comes directly from the parties, not from the mediator. The mediator is not there to judge, or to tell those involved in the mediation what they should do. Mediation is both voluntary and confidential. – Liddle, David (2024)

The FAIR Model™

The Mediation Company offers a comprehensive portfolio of mediation services and world-class mediation training programmes. All mediations are conducted by TCM-accredited mediators using our award winning Fair Model™.

Most disputes are resolved in just one day and can be carried out in person, online or a mix of online and face to face. We are flexible.

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Workplace Mediation

Mediation is suitable for a wide range of disputes and conflicts, including but not limited to, conflicts between employees/within teams; between managers and employees; allegations of bullying, harassment or discrimination; executive-level disputes; disputes involving customers.

Online Mediation

For the modern, global worker. In the digital age, our mediation services can be delivered online or as a blend of online and face to face. It’s a sustainable, cost-effective, time-saving option and it delivers the same powerful outcomes. We’re flexible to suit your needs.

Your Mediation Scheme

By training a team of internal mediators you will give your employees a powerful alternative to the traditional adversarial, stressful and time-consuming methods of dispute resolution. We offer a full package of support specially designed to help you set up, run and evaluate your internal mediation scheme.

Team Mediation

Turn conflict into collaboration and division into diversity. We successfully work with groups and teams ranging from three to thirty participants (and sometimes even more), specialising in helping teams to unlock their full potential by engaging them in constructive and supportive dialogue.

Commercial Mediation

Our fully accredited commercial mediators are experts at resolving highly charged, high value, highly complex and highly volatile commercial disputes.

Mediation for Charities & NGOs

Profiting the people working in not-for-profit. With years of experience, we specialise in designing and delivering mediation, coaching, conflict resolution training and investigation services for the not-for-profit sector.

Mediation Training - helping you to help others.

Our four courses cover all aspects of mediation, from mediator accreditation to developing core skills and refining techniques. Courses range from one to five days, striking the right balance for your needs, experience and time flexibility.