Training Triumph: Alight’s Commitment to Workplace Investigations
Empowering Teams Across Africa
As a global humanitarian organisation, Alight understands the critical role of effective workplace investigations in fostering a culture of safety, fairness, and accountability. To equip their teams with the essential skills to conduct thorough, just, and trauma-informed investigations, Alight partnered with The Investigation Company by The TCM Group to deliver a three-day Practical Investigation Skills training course.
A Bespoke, High-Impact Training Experience
Led by expert trainer Chris Howarth, the training was delivered online to delegates from various teams across multiple African countries. The course was designed to meet the unique challenges and contexts in which Alight operates, ensuring relevance and instant, real-world impact.
Sylvia Imbai, Director, People Relations & Wellbeing, shared her thoughts on the programme: “Training staff on practical investigation skills and conducting effective workplace investigations are crucial for maintaining a culture of safety, fairness, and accountability within our organisation. It has been an absolute pleasure working with The TCM Group in developing bespoke training that met our needs and the context in which we work at Alight. We recognise the importance of equipping our team with the necessary tools and knowledge to handle workplace issues effectively. This training did just that, and we are thrilled to now have this resource internally.”
The feedback was overwhelmingly positive, with the training receiving an overall rating of 4.8 / 5.
100% of the participants agreed that the course met or exceeded their expectations across key areas, including:
- administration and setup
- the trainer’s knowledge and skills
- course structure and relevance
Practical Skills with Immediate Application
Participants left the training feeling empowered in their ability to conduct fair and thorough investigations. Moris Nisiinma noted, “I left the training room with confidence that I can conduct a just and fact-informed investigation. I can better handle traumatised victims.” Similarly, Boney Jejen Francis described the course as “one of the best experiences I have had throughout my career. The course provided vital and comprehensive skills and knowledge that will make me stand out among others.”
Stella Joan, an HR manager, found the content directly applicable to her role. “The training was highly relevant to the situations I deal with daily. Chris did a fantastic job of ensuring we understood both the theory and the importance of focusing on the survivor. I particularly loved the practical sessions where we got to interview each other.”
Other participants praised the expertise of the trainer and the depth of the material covered. Linda Mwakugu described the course as “very insightful,” adding that “Chris was extremely knowledgeable, and his years of experience were evident throughout.” Christina Christopher summarised the significance of the training by calling it “a workshop about saving lives.”
Looking Ahead
It was inspiring to witness Alight’s team dive deep into the intricacies of investigation techniques, demonstrating a keen enthusiasm for learning and professional growth. Their dedication to fostering a culture of integrity and accountability was evident throughout the training, and these newly developed skills will strengthen their internal investigation processes moving forward.
By equipping their teams with the confidence and expertise to handle workplace issues effectively, Alight is reinforcing its commitment to fair, transparent, and ethical workplace practices.
If your organisation is looking to enhance its approach to workplace investigations, get in touch with The TCM Group to learn how our tailored training solutions can support your team.
