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Managing Conflict and Managing Change

From conflict to co-operation

Welcome to TCM’s conflict management and change management suite. We have been leading the way in mediation, dispute resolution and facilitation since 2001.

Conflict is in the news every minute of every day of every week. It has probably always been that way. However, the news over the past few years seems to have been about rapidly rising levels of division, disengagement and dissatisfaction – within the UK and further afield. Brexit; increasingly divisive politics here in the UK, US and elsewhere; issues raised by the #MeToo and Times Up campaigns; the rise of the far right in Europe; the persistent threat of terrorism; and the myriad other wars and conflicts across our globe make the world, and our workplaces, feel a little less stable and more unsafe than they have done for many years. Conflict, it seems, is rife.

However, at TCM, we know that not all conflict is bad. We design and deliver highly effective approaches for managing conflict – transforming it from destructive conflict into constructive dialogue. On this page, and across the site, you will find examples of a wide range of conflict resolution and change management services that we deliver to our customers. We look forward to the prospect of working with you.

Thank you, The TCM Team!

Workplace Mediation

Workplace Mediation

Our professional workplace and employment mediators deliver lasting outcomes in over 90% of  disputes, complaints and conflicts in just one day.

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Team Mediation & Conflict Resolution

Team Mediation & Conflict Resolution

Conflict in a team can causes stress, division and confusion. Our team mediation, facilitation and coaching services are designed to help teams to get back on track.

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In-House Mediation Scheme

In-House Mediation Scheme

Our award winning in-house mediation schemes ensure that you have access to accredited mediators when you need them. We have set up over 300 mediation schemes.

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TCM+ The Mediation Support Retainer

TCM+ The Mediation Support Retainer

TCM+ is a unique conflict resolution and employee relations subscription service which delivers high quality services at a price for any budget.

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The RISE Programme™

The RISE Programme™

RISE™ delivers high impact conflict resolution and de-escalation skills training for shopworkers, managers, security and door supervisors.

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TCM Online: The online dispute resolution service.

TCM Online: The online dispute resolution service.

TCM Online™ allows parties to mediate via the internet. It is suitable for cases which cross time zones or where the parties aren’t ready to meet face to face.

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Ready to talk? We can help

We are passionate about helping people and teams to resolve their problems and manage change effectively. If you want to talk with us, or you have a particular problem or challenge that you need some help to resolve, please don't hesitate to give us a call

 0800 294 97 87

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Conflict Resolution & Mediation Courses