The programme focused on mastering difficult conversations, conflict resolution, and negotiation techniques. Day one explored the psychology of conflict and the power of empathetic, high-quality communication, while day two shifted to values-based leadership, project management, delegation, and impactful report writing. The programme empowered leaders with practical tools to lead with clarity, confidence, and compassion.
NHS South East London Integrated Care Board
Enhancing leadership and communication in healthcare
Our team are so pleased to announce the NHS South East London Integrated Care Board as our Customer of the Week.
This recognition celebrates their undertaking of our two-day leadership and communication skills training programme with Engage Leadership by The TCM Group.
It shows a deep commitment to enhancing healthcare and workplace culture and mastering critical skills like handling difficult conversations, influencing with impact, and aligning values in leadership.
It’s a fantastic example of an organisation who is walking the talk when in comes to people-first leadership! Congratulations to the team and we look forward to continuing our partnership for future success stories.
