Our expert trainer on the course, Alan Sproston, shared his thoughts:

“The Practice Plus Group was such a diverse and enthusiastic team. From day one, they embraced the ethos of mediation to resolve conflict, showing curiosity and engagement throughout the process. The role-play assessments saw some Oscar-worthy performances, and their drive to cultivate a harmonious workplace was evident.

All delegates passed the course with flying colours, a testament to their resilience, especially as one team member overcame a significant personal challenge. The group’s support for her was incredible, highlighting their strong sense of community. I wholeheartedly support Practice Plus as our Customer of the Week.”