Royal Society for the Protection of Birds (RSPB)

We’re thrilled to recognize Jo Poulain and the RSPB, The Royal Society of the Protection of Birds, as our Customer of the Week!

The RSPB team recently participated in a bespoke Practical Investigation Skills and Chairing a Hearing courses, demonstrating their commitment to excellence in organizational management.

For charities like RSPB, these skills are crucial. They enable fair, thorough investigations and hearings, ensuring accountability while maintaining a positive workplace culture. This supports their vital mission and helps retain passionate staff and volunteers.

I really enjoyed listening to tips on how to deliver questions, using open questions and bringing curiosity as well as an open mind to any case.

– Participant at RSPB