Mediation is a process which tends to result in a transformation in the relationship between parties, whatever the outcome. This is because mediation tends to involve the sharing of new information and often a fresh perspective to a situation due to the nature of the process and the role of the mediator, who is a neutral third party. Through the application of learning outcomes through a process such as mediation, a transformation can occur which can help to create an environment less prone to conflict. John Paul Lederach is an international peacebuilder and an advocate of conflict transformation. He views conflict transformation as constructive social change and less in terms of skills and processes. Another leading expert in the field is Johan Galtung. Check out this website www.beyondintractability.org/essay/transformation