Harriette is a  Chartered member of the CIPD (Charted Institute of Personnel and Development) with vast experience working in the private sector within HR and people focus roles. She has a strong background on delivering HR operational advice to key stakeholders, ensuring business objectives are met but people’s needs are placed at the forefront of such. Hariette has led and supported countless complex and challenging HR issues with a specific emphasis on employee relations. She has confidently taken people through the Investigation, Disciplinary and Grievance procedures whilst trying to find the best outcome for all involved.

She is experienced in mediation, redundancy and tribunals as well as mentoring Mother’s who have left the workplace following Maternity Discrimination and in the difficult stages of tribunals. Harriette then confidently turned her hand to training, where she has used her coaching skills to get the best out of the groups she has trained and ensure they leave feeling motivated and ready to put their new skills into practice.

What people say:

“Harriette is a true Employee Relations Champion!She is passionate about mediation and making sure that everything runs smoothly. Not only she is managing all ER issues in the Hotel but she is involved with all other matters and that truly shows her passion. She won several awards and inspired others in her field. Whilst our Human Resources manager was on maternity leave Harriette proved herself by taking over and showing great management skills. Not only a great colleague/manager but a great friend too.”

Danai Spania, Host Manager at Epiculiar.

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At a glance

Responsibilities at TCM

Workplace Mediation

Training Delivery

Developing sector specific resolution solutions.

Public speaking and presentations

Harriette specialises in:

Accredited Mediation

ER advice

Performance Management



Developing HR and ER policies and procedures, including resolution based solutions

Qualifications and Awards


Coaching for Performance


HR Rising Star - HR in Hospitality Awards

Mediation Rising Star 2015 - Professional Mediator's Association

Mediation Champion of the Year 2016 - PMAs

Internal Workplace Scheme 2016 - PMAs