Sam is a Fellow of the Chartered Institute of Personnel & Development and has over 20 years’ experience of working in the private sector in HR roles. She has successfully led and supported on a wide range of complex ER issues including investigations, mediation, disciplinary, grievance, tribunal, redundancy and TUPE. Sam trained as a Mediator with TCM and importantly because there is a fit with her own personal values and ethos.  She believes that her personal values and beliefs particularly of integrity, empathy and treating people with respect & dignity are central to her being quickly able to build and maintain collaborative relationships.   She is passionate about corporate social responsibility and this is also reflected in her ongoing commitment to voluntary work in the public sector including within the Ministry of Justice.


Outside of work Sam’s passion are her smallish herd of alpacas/llamas in Teesdale, in the North of England.  They are curious and inquisitive animals (just like Sam!) and like any proud parent she loves to talk about her ‘kids’!

What people say:

“Sam is: A lead by example who will never ask anyone to do anything she wouldn’t do herself. Superb in depth ER knowledge
Politically astute – she understands and can use company and cultural politics to the team’s best advantage. She has great strength of will, when the tough get going – call for Sam. She is capable of great personal loyalty and empathy.”

David Thomas , Senior HR Consultant, Lloyds Banking Group.


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At a glance

Responsibilities at TCM

Workplace Mediation

Training Delivery

Developing sector specific resolution solutions.

Samantha specialises in:

Accredited Mediation

Core and Practical Mediation Skills

Team Mediation and Facilitation

Performance Management

ER advice

Change Management

Recruitment & Retention

Stakeholder Management

Qualifications and Awards

National Certificate in Workplace Mediation