Suzanne is a qualified workplace Mediator and brings a very practical approach based on her experiences working as a Human Resources Director and Consultant in large and small organisations, in the private, public and third sectors. Recent mediation assignments have been within the educational and charity sector.

With over 10 years workplace mediation experience, Suzanne also has substantial experience of implementing policies, advising on complex employee relation issues, investigations and leadership development.

A Fellow of the Chartered Institute of Personnel and Development [FCIPD], CMC Registered Mediator and a Member of the Institute of Interim Managers,

Mediation for Suzanne is an important process to allow individuals to communicate with each other openly and honestly, with respect and dignity, to reach a mutually acceptable resolution whilst maintaining self esteem. Suzanne really values the opportunity to create a safe space for parties to have difficult conversations to achieve a meaningful resolution.

Suzanne has been a TCM Associate since 2013 and a Community Mediator in North Devon, where she lives for the past 7 years.

What people say:

“Suzanne provided external HR assistance to us at Micro Drainage from 2010, after being personally recommended. She has been brilliant. Suzanne very quickly understands requirements, gives excellent advice and guidance and is able to deal with issues tactfully, clearly and in a supportive manner. Her very comprehensive knowledge and experience allows us as clients to know we are in very safe hands, regardless of the requirement. I would wholeheartedly recommend Suzanne. She is the most professional, competent and personable HR consultant with whom I have worked.”

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At a glance

Responsibilities at TCM

Workplace Investigations

Mediation and Restorative Justice

Evidence based HR

Management and Leadership Development

Suzanne specialises in:

Accredited Mediation

Core and Practical Mediation Skills

Team Mediation and Facilitation

Mental Health in Mediation

Conflict Management Skills

Leadership and Management Skills

Qualifications and Awards

Holds a valid DBS check

B.Sc. Zoology

National Certificate in Workplace Mediation

Member of IIM

Chartered Fellow of the CIPD

Member of Civic Mediation Council