Traditionally, Core Investigation Skills™ has always been delivered face to face. However, we are now also able to offer this as a blended learning course which includes a mix of online training and an assessment centre. Open courses are delivered via The TCM Academy in London and we also run courses across the UK. We are also able to deliver this course onsite at your own location. This works well for groups of 6 delegates or more.

Online courses are delivered via Zoom. Our TCM trainers are dedicated to delivering engaging sessions and maximizing delegate input, maintaining the same agenda regardless of whether the training courses are conducted online or in-person. 

By the end of the training, delegates will:

• Understand how to set up and manage an investigation, fact-finding exercise or a neutral evaluation.
• Possess the key skills to undertake a thorough fact-finding exercise or a neutral evaluation: active listening, interviewing, funnelling, summarising and note-taking.
• Understand how to prepare a well-structured final report that will withstand internal and external scrutiny.
• Recognise the importance of probity, impartiality and neutrality
• Possess techniques to manage an interview, including how to interview relevant witnesses.
• Recognise the importance of prior research and planning to enable a speedy, rigorous and objective fact-finding exercise or neutral evaluation.
• Understand the context of the fact-finding exercise or neutral evaluation and how it links to other resolution processes such as mediation or coaching.

At TCM Academy, our trainers are skilled in fostering a safe, empowering, and thought-provoking training environment for both online and in-person sessions. The Core Investigation Skills course is designed to be interactive and impactful, with a strong alignment to specific learning objectives for each session. We incorporate a variety of teaching and learning approaches, including reflective practice, group discussions, case studies, role-plays, and practical exercises that deepen understanding and strengthen investigative skills.

Peer-based learning and evaluation are central to the program, complemented by the facilitator’s comprehensive assessments of each learner’s progress. Independent learning and reflective activities beyond the course hours are also encouraged, supporting participants in embedding their new skills.

Throughout the Core Investigation Skills program, participants gain expertise in investigation, interviewing, evidence gathering, and analytical problem-solving. They build the necessary skills and competencies to conduct investigations effectively within their organizations or as external investigation consultants.

TCM delivers extensive support for delegates on all of our courses before, during and after the course concludes.

• Training delivered by a world class trainer who has practical experience of the subject being taught.
• The unique online TCM Delegate Zone™ which includes useful tool-kits, check sheets, videos, papers and other resources for delegates.
• A free copy of the TCM Workplace Investigators Handbook™.
• One to one coaching for delegates during the course and once the course concludes, as required.
• 10% off their first year’s membership to The People and Culture Association, an exclusive think-tank for the people and culture profession.
• A free Refresh, Review and Reassure session 3-6 months after the training concludes. (available for up to a year after the course concludes).