Are you ready to elevate your approach to workplace investigations and evidence gathering?

Join us for an insightful webinar exploring Cognitive Interviewing Skills, where we’ll introduce the key principles behind this advanced investigative method and demonstrate how it can enhance the quality, reliability, and fairness of your workplace investigations.

Cognitive Interviewing is a cutting-edge, psychology-based method developed to enhance memory recall and gather detailed, accurate accounts from witnesses and subjects in a non-leading, non-coercive way. At The TCM Academy, our Cognitive Interviewing Skills course empowers investigators, HR professionals, and managers to conduct interviews that are structured, neutral, and legally sound.

Rather than relying on traditional question-and-answer formats that can often lead or confuse the interviewee, cognitive interviewing uses proven psychological techniques to build trust, reduce stress, and create an environment that encourages people to recall events in rich detail.

What You’ll Gain by Attending the Webinar:

Join us to explore the essentials of cognitive interviewing and discover how this powerful technique can transform your workplace investigations. In this webinar, you’ll learn how to:

• Structure interviews that enhance memory recall and uncover accurate, detailed information
• Use advanced listening and questioning techniques to build trust and encourage open dialogue
• Reduce misinformation and improve the credibility of evidence collected
• Build confidence in managing sensitive conversations and complex interviews
• Ensure your interviews meet ethical, legal, and best-practice standards

Perfect for HR professionals, managers, and investigators, this session will give you practical insights and tools to conduct fair, effective, and high-quality interviews.

The webinar will be hosted by Cameron Duncan, Training and Events Manager at The TCM Academy. He will be joined by Gemma Bromfield, a TCM Accredited Investigator and Trainer. Gemma brings a wealth of experience in conducting complex workplace investigations across a range of sectors, including higher education, local government, and the NHS. With a background in HR, she specialises in sensitive cases involving bullying, harassment, discrimination, and misconduct. As a skilled facilitator and trainer, Gemma supports organisations in building fair, robust processes for resolving issues early and ethically.

>> Register here <<

Join us on Thursday 17th July from 09:30 – 12:30

Everyone who registers will receive a copy of the webinar recording and presentation slides.