Emily Reilly

MEDIATION SERVICES COORDINATOR
SOCIAL CHANNELS:

What people say


“No job is too small for Emily. She has a great attention to detail, is fun to work with and always has our customers best interests at heart. She is an amazing part of the TCM team and we all love working with her.”
David Liddle, CEO
“Thanks too to Emily for such efficient admin support – it’s great to experience such good ‘customer service’.”
Jane Durkin, Assistant Director (Corporate Social Responsibility) at General Medical Council

About Emily Reilly

Emily prides herself on delivering world class aftercare and support for all of TCM’s customers. Her role includes co-ordinating our programme of continuing professional development (CPD) events and quarterly mediation co-ordinator workshops. Emily also co-ordinates the TCM Community which is the brand name for all of or support and aftercare support.

Emily is an enthusiastic, focused and self-motivated administrator, with proven working experience in ensuring the smooth and effective functioning of multiple training projects. Methodical yet flexible approach to tackling projects and problem solving, Emily has great experience working within a target led environment which focuses on successfully building and maintaining long-term relationships with clients, staff and external organisations. Emily consistently utilises her excellent administrative, verbal, telephone and written communication skills to deliver first-rate customer services and is committed to achieving goals and exceeding expectations.

At a Glance

  • Co-ordinating TCM’s sister membership organisation, The Institute of Organisational Dynamics
  • Arranging CPD workshops and events for our customers
  • Post assignment follow up and customer support
  • Preparing evaluation reports for customers
  • Producing the monthly TCM Insights newsletter