The UK's leading conflict management, leadership development and resolution consultancy.



The highest standards. The happiest organisations.

With an expert team, extensive experience and unrivalled depth of knowledge, we are widely regarded as the UK’s leading provider of business, employment and workplace resolution services. Our proudest accolade is the outstanding feedback that we receive from our partners. Read some of the feedback here

<span>Head of HR, Hugo Boss</span>

We wanted to review the way that we deal with challenges in the workplace. As a result of the training with TCM, I am now more confident to facilitate win-win outcomes.

Pippa Byrne Head of HR, Hugo Boss
<span>Learning & Development Advisor, National Express</span>

This course made me stand still and assess my actions; where I am and where I am heading. A phenomenal, passionate and inspiring trainer. I have learned so much on the gift of giving back.

Elizabeth Brzozowska Learning & Development Advisor, National Express
<span>ER Consultant, City of London Corporation</span>

Before TCM helped us to set up our mediation service, we had a skeletal conflict resolution service. It didn’t meet the case work arising in our organisation. TCM helped us cope with the volume and complexity.

Gail Simpson ER Consultant, City of London Corporation
<span>HR Manager, Wallis</span>

Insightful, engaging & interesting. TCM helped me raise my skill level, step back and listen more. TCM are extremely knowledgeable in all areas of learning & development. Fully recommended.

Whitney Brooks HR Manager, Wallis

Our mission & values

Our mission is simple: to promote constructive, collaborative and empowering approaches for managing conflict, people and organisations. Dialogue building and interest based problem solving are at the heart of our consultancy and training programmes. We deliver significant benefits by removing the barriers to resolution and by creating happier, healthier, more harmonious and engaged workforce’s. Our values define us. They underpin every assignment that we deliver, every programme that we design and every interaction that we have.

TCM Insights

Case Studies

royal mail

Royal Mail and its trade unions have agreed to appoint an independent mediation partner, The TCM Group, to help deal with workplace issues throughout the company that employs 150,000 workers…

Read our case studies here.


My Journey


My TCM Journey…Who You Are and What You Do Matters! A recent discussion about vision, purpose and impact got me thinking. This resonated with me and got me thinking about what drives me…

Read our blogs here.

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