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  • Welcome
    The TCM Experience
    Learn more about our culture, our purpose, our values and our impact.
    Meet the TCM team
    We have a global team of head office colleagues and world class consultants
    The TCM Ecosystem
    It's taken over twenty years to build the TCM Ecosystem
    TC'Aime (Social Value)
    We are proud of our social value activities and our support for good causes
    Careers and Consulting Opportunities
    Information for prospective colleagues or consultant partners.
    A World Class Customer Experience
    Who do we work with?
    Case Studies and Customer Stories
    Customer Feedback And Reviews
    Customer of the Week (COTW)
    Sector Specialisms
    Healthcare
    Central Government & Local Government
    Police & Justice
    National Infrastructure
    An Unrivalled Track Record
    TCM in the Press
    Awards and Accreditations
    Speaking Engagements
    Friends and Partners
    TCM digest
    Proprietary Models and IP
    The FAIR Model™
    The Transformational Culture Model™
    The TCM System™
    The People And Culture Operating Model™
    Liddle's Law - The EX Equation™

    Thought Leadership

    David Liddle has written two highly acclaimed texts. Managing Conflict was recognised as one of the top books ever written on the topic. Transformational Culture was described as 'remarkable' by HR Guru, Dave Ulrich.
    buy now
  • Training
    Welcome to TCM Academy
    TCM Academy is a globally recognised learning and development centre.
    TCM Accredited Mediator
    The benchmark standard for workplace and commercial mediators.
    TCM Accredited Investigator
    Setting the standard in workplace investigations.
    Our Course Catalogue
    An unrivalled selection of courses delivered onsite, online or open access.
    Mediation Skills Training
    Award winning workplace, commercial and healthcare mediation training.
    Investigation Skills Training
    Fully accredited, thorough and rigorous investigation skills training.
    Coaching Skills Training
    Best in class coaching skills training delivered by top coaching experts.
    Leadership Development
    Cutting edge and fully accredited leadership and management training.
    Free Webinars and Masterclasses
    Our highly acclaimed webinars & masterclasses are provided free of charge.
    Free Topic Tasters
    Our topic tasters are an opportunity to experience our many courses
    Continuing Professional Development.
    We deliver a wide array of CPD events - online or face to face.

    The National Certificate in Workplace Mediation™

    Accredited by the OCN and IMI, this is the flagship training for internal mediators, mediation providers and others with an interest in mediation best practice.
    find out more
  • Mediation & Investigations
    Mediation and Facilitation Services
    Award-winning workplace mediation and commercial mediation services
    Workplace Mediation
    Team Mediation/Team Facilitation
    Internal Mediation Schemes
    Mediation Skills Courses
    We deliver fully accredited mediation and facilitation training courses.
    National Certificate in Workplace Mediation™
    Practical Mediation Skills™ (2 days)
    Core Mediation Skills™ (1 day)
    Investigation and Audit Services
    Getting workplace investigations right first time
    Workplace Investigations
    Neutral Evaluations
    Investigation Skills Courses
    Our investigation skills courses are highly regarded and fully accredited
    Advanced Investigation Skills™ (3 days)
    Practical Investigation Skills™ (2 days)
    Core Investigation Skills™ (1 day)

    The National Resolution Centre

    Welcome to UK Resolution. We are a forward-thinking HR, employment law and dispute resolution consultancy. we support SMEs, charities, regulators trade bodies and many others!
    learn more
  • Coaching
    World Leading Coaching Support
    Coaching services, coaching training and consultancy from the experts.
    Unleash your Inner Brilliance
    Coaching cultures are places where people thrive and teams flourish.
    Coaching FAQs
    Read a selection of the coaching related questions we get asked every day.
    Coaching Support from Engage Coaching
    Coaching underpins everything we do at TCM. It's truly transformative.
    Our Coaching Services:
    Executive coaching.
    Management coaching.
    Career coaching for aspiring leaders.
    Conflict coaching.
    Our coaching services are delivered by world leading, accredited coaches.
    Highly Acclaimed And Fully Accredited Coaching Skills Training
    Our coaching skills training is fully accredited and delivered by experts
    Our Coaching Courses:
    The National Certificate In Coaching Skills™ (OCN Accredited).
    Coaching Skills For Managers™.
    Coaching Skills For People Professionals™.
    HR As Coach And Mediator™.
    Our coaching courses can be fully tailored for in-house delivery.
  • Culture & Leadership
    People and Culture Consulting.
    Transforming HR into a modern people and culture function
    People And Culture Support
    People and Culture Training
    The Resolution Framework™.
    Resolve concerns, complaints, concerns and conflicts the modern way
    Implementing Your Resolution Framework
    Our Resolution Courses
    Engage Leadership by The TCM Group
    Learn to lead with values, vision and purpose. BE THAT LEADER!
    Team Development
    Improving Performance Management
    Executive Coaching
    Values, Behaviours and Capabilities
    Leadership And Management Training
    The 14 Engage Leadership Modules
    The Leadership Bootcamp
    Our courses are fully accredited PLUS we are an ILM approved centre.
    Culture Insights® - Culture Audits
    A tried and tested portfolio of cultural diagnostics, audits and reviews.
    Culture and Leadership Alignment Lab™
    Cultural Audits
    The Resolution Review™
    Team Climate Healthcheck™
    Engage 360™
    Employee Relations and DEI Audits
    Listening Exercises
    Neutral Evaluations

    Apaxio®

    Apaxio® is a fully integrated people and culture platform and HR case management system.
    Learn more
  • AiCE Global®
    Welcome to AiCE.
    AiCE is the AI Centre of Excellence. Person centred digital transformation.
    Watch The AiCE Explainer Video
    What Services Does AiCE Global offer?
    Ai4HR™. Supporting Human Resources To Optimise AI.
    Book A FREE AI Centre Of Excellence Workshop
    AiCE Global In The Press
    AiCE: Empowering Innovation, Elevating Excellence
  • Resources
    Newsroom and Articles
    This section contains the latest news from TCM plus engaging articles.
    TCM.TV
    This section of the TCM Hub contains various videos and webinar recordings.
    Thought Leadership
    David Liddle regularly features in HR, leadership & industry publications.
    Keynotes And Presentations
    A selection of keynotes that David and TCM colleagues have delivered.
    Recommended Reading
    A wide selection of texts spanning leadership, people, culture and work.
    Glossary and Key Terms
    A useful and jargon busting summary of the key terms that we use at TCM.
    Podcasts
    David Liddle is regularly invited to be a guest on some great podcasts.
    The People and Culture Association
    The PCA is a global hub for people and culture professionals and leaders.

    An engaging and inspiring speaker

    If you are seeking a keynote speaker for your upcoming conference or event, David Liddle would be delighted to assist.
    Full details
The TCM Group logo

  • Welcome
    The TCM Experience
    Learn more about our culture, our purpose, our values and our impact.
    Meet the TCM team
    We have a global team of head office colleagues and world class consultants
    The TCM Ecosystem
    It's taken over twenty years to build the TCM Ecosystem
    TC'Aime (Social Value)
    We are proud of our social value activities and our support for good causes
    Careers and Consulting Opportunities
    Information for prospective colleagues or consultant partners.
    A World Class Customer Experience
    Who do we work with?
    Case Studies and Customer Stories
    Customer Feedback And Reviews
    Customer of the Week (COTW)
    Sector Specialisms
    Healthcare
    Central Government & Local Government
    Police & Justice
    National Infrastructure
    An Unrivalled Track Record
    TCM in the Press
    Awards and Accreditations
    Speaking Engagements
    Friends and Partners
    TCM digest
    Proprietary Models and IP
    The FAIR Model™
    The Transformational Culture Model™
    The TCM System™
    The People And Culture Operating Model™
    Liddle's Law - The EX Equation™

    Thought Leadership

    David Liddle has written two highly acclaimed texts. Managing Conflict was recognised as one of the top books ever written on the topic. Transformational Culture was described as 'remarkable' by HR Guru, Dave Ulrich.
    buy now
  • Training
    Welcome to TCM Academy
    TCM Academy is a globally recognised learning and development centre.
    TCM Accredited Mediator
    The benchmark standard for workplace and commercial mediators.
    TCM Accredited Investigator
    Setting the standard in workplace investigations.
    Our Course Catalogue
    An unrivalled selection of courses delivered onsite, online or open access.
    Mediation Skills Training
    Award winning workplace, commercial and healthcare mediation training.
    Investigation Skills Training
    Fully accredited, thorough and rigorous investigation skills training.
    Coaching Skills Training
    Best in class coaching skills training delivered by top coaching experts.
    Leadership Development
    Cutting edge and fully accredited leadership and management training.
    Free Webinars and Masterclasses
    Our highly acclaimed webinars & masterclasses are provided free of charge.
    Free Topic Tasters
    Our topic tasters are an opportunity to experience our many courses
    Continuing Professional Development.
    We deliver a wide array of CPD events - online or face to face.

    The National Certificate in Workplace Mediation™

    Accredited by the OCN and IMI, this is the flagship training for internal mediators, mediation providers and others with an interest in mediation best practice.
    find out more
  • Mediation & Investigations
    Mediation and Facilitation Services
    Award-winning workplace mediation and commercial mediation services
    Workplace Mediation
    Team Mediation/Team Facilitation
    Internal Mediation Schemes
    Mediation Skills Courses
    We deliver fully accredited mediation and facilitation training courses.
    National Certificate in Workplace Mediation™
    Practical Mediation Skills™ (2 days)
    Core Mediation Skills™ (1 day)
    Investigation and Audit Services
    Getting workplace investigations right first time
    Workplace Investigations
    Neutral Evaluations
    Investigation Skills Courses
    Our investigation skills courses are highly regarded and fully accredited
    Advanced Investigation Skills™ (3 days)
    Practical Investigation Skills™ (2 days)
    Core Investigation Skills™ (1 day)

    The National Resolution Centre

    Welcome to UK Resolution. We are a forward-thinking HR, employment law and dispute resolution consultancy. we support SMEs, charities, regulators trade bodies and many others!
    learn more
  • Coaching
    World Leading Coaching Support
    Coaching services, coaching training and consultancy from the experts.
    Unleash your Inner Brilliance
    Coaching cultures are places where people thrive and teams flourish.
    Coaching FAQs
    Read a selection of the coaching related questions we get asked every day.
    Coaching Support from Engage Coaching
    Coaching underpins everything we do at TCM. It's truly transformative.
    Our Coaching Services:
    Executive coaching.
    Management coaching.
    Career coaching for aspiring leaders.
    Conflict coaching.
    Our coaching services are delivered by world leading, accredited coaches.
    Highly Acclaimed And Fully Accredited Coaching Skills Training
    Our coaching skills training is fully accredited and delivered by experts
    Our Coaching Courses:
    The National Certificate In Coaching Skills™ (OCN Accredited).
    Coaching Skills For Managers™.
    Coaching Skills For People Professionals™.
    HR As Coach And Mediator™.
    Our coaching courses can be fully tailored for in-house delivery.
  • Culture & Leadership
    People and Culture Consulting.
    Transforming HR into a modern people and culture function
    People And Culture Support
    People and Culture Training
    The Resolution Framework™.
    Resolve concerns, complaints, concerns and conflicts the modern way
    Implementing Your Resolution Framework
    Our Resolution Courses
    Engage Leadership by The TCM Group
    Learn to lead with values, vision and purpose. BE THAT LEADER!
    Team Development
    Improving Performance Management
    Executive Coaching
    Values, Behaviours and Capabilities
    Leadership And Management Training
    The 14 Engage Leadership Modules
    The Leadership Bootcamp
    Our courses are fully accredited PLUS we are an ILM approved centre.
    Culture Insights® - Culture Audits
    A tried and tested portfolio of cultural diagnostics, audits and reviews.
    Culture and Leadership Alignment Lab™
    Cultural Audits
    The Resolution Review™
    Team Climate Healthcheck™
    Engage 360™
    Employee Relations and DEI Audits
    Listening Exercises
    Neutral Evaluations

    Apaxio®

    Apaxio® is a fully integrated people and culture platform and HR case management system.
    Learn more
  • AiCE Global®
    Welcome to AiCE.
    AiCE is the AI Centre of Excellence. Person centred digital transformation.
    Watch The AiCE Explainer Video
    What Services Does AiCE Global offer?
    Ai4HR™. Supporting Human Resources To Optimise AI.
    Book A FREE AI Centre Of Excellence Workshop
    AiCE Global In The Press
    AiCE: Empowering Innovation, Elevating Excellence
  • Resources
    Newsroom and Articles
    This section contains the latest news from TCM plus engaging articles.
    TCM.TV
    This section of the TCM Hub contains various videos and webinar recordings.
    Thought Leadership
    David Liddle regularly features in HR, leadership & industry publications.
    Keynotes And Presentations
    A selection of keynotes that David and TCM colleagues have delivered.
    Recommended Reading
    A wide selection of texts spanning leadership, people, culture and work.
    Glossary and Key Terms
    A useful and jargon busting summary of the key terms that we use at TCM.
    Podcasts
    David Liddle is regularly invited to be a guest on some great podcasts.
    The People and Culture Association
    The PCA is a global hub for people and culture professionals and leaders.

    An engaging and inspiring speaker

    If you are seeking a keynote speaker for your upcoming conference or event, David Liddle would be delighted to assist.
    Full details

Culture Change

18 Dec 2024

Key Trends and News: Our 2024 Year in Review

As we reflect on an incredible 2024, we’re excited to share the successes, and transformative moments that shaped our year. From industry-leading training to workplace culture breakthroughs, it’s truly been a journey of growth and impact.
Read more
17 Jan 2022
Behaviour at Scale by Blair Maxwell
Read More
17 Jan 2022
Integrating a Transformational Culture in Health and Social Care by David Liddle
Read More
10 Dec 2021
What makes an organisational culture great? by Blair Maxwell
Read More
26 Nov 2021
Integrating a Transformational Culture Within Health & Social Care by Matt Giblin
Read More
18 Nov 2021
How to Integrate a Transformational Culture by Robyn Marsh
Read More
24 Sep 2021
Transformational Culture
Penned by Robyn March following a webinar attended by over 300 people, this short article explains what a transformational culture is.
Read More
02 Sep 2021
New book calls for a radical new approach to company culture by Erika Lucas
Read More
25 Aug 2021
Transformational Culture: A Review by Robyn Marsh
Read More
06 Aug 2021
An Introduction to Transformational Culture by David Liddle
Read More
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