National Certificate in Workplace Mediation

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National Certificate in Workplace Mediation

May 2, 2017 @ 9:30 am - May 18, 2017 @ 4:45 pm

National Certificate in Workplace Mediation

Become an accredited mediator with the UK’s benchmark qualification for workplace mediation

Week 1 – 2nd, 3rd, 4th April

Week 2 – 16th, 17th, 18th April

Mediation is ideal for addressing a range of issues including relationship breakdown, personality clashes, communication problems, bullying, discrimination or harassment.

It might be a single employee with a grievance, a disagreement between an employee and a manager, or an issue between two co-workers.

Differences between individuals at work can lead to grievances, absenteeism and ultimately loss of valuable employees. As a result, workplace disputes cost businesses tens of thousands of pounds per year.

Mediation helps people sort out their differences – often in just one-day. That’s why organisations are increasingly training their staff to mediate in workplace disputes.

Your organisation may already be committed to mediation and wish train staff to the benchmark standard. If so, this is the ideal course.

The National Certificate in Workplace Mediation is our flagship course. This course has been delivered and refined over the past fourteen years and we have trained many hundreds of active mediators across the UK. It is the UK’s benchmark qualification for workplace, employment and business mediators.

Course structure:

Module1: Psychology of conflict

Module 2: Principles and process of workplace mediation

Module 3: The FAIR Mediation Model

Module 4: Skills and strategies for the workplace mediator

Module 5: Managing the FAIR mediation process

Module 6: Become the competent mediator- practicing the FAIR process

To book your place Register here.


May 2, 2017 @ 9:30 am
May 18, 2017 @ 4:45 pm


The TCM Group


The TCM Group
Unit 235 - Business Design Centre
London, N1 0QH United Kingdom
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020 7404 7011
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