National Certificate in Workplace Mediation (5 Days)
Multi-award winning and fully accredited mediation skills training – recognised by some of the world’s leading companies. Learn how to become a TCM Accreditor Mediator and be equipped to resolve complex and serous workplace disputes, grievance, complaints and concerns.
The National Certificate in Workplace Mediation™ is a fully interactive, instructor-led OCN accredited mediation skills programme that enables participants to learn essential skills and principles for mediation, practice skills and demonstrate competency to be a workplace mediator.
We have been running this since our formation in 2001 and trained several thousand mediators who are now using their mediation skills to resolve complex workplace issues. Organisations who have partnered with TCM to train mediators through the National Certificate in Workplace Mediation™ include: HSBC, Royal Mail, BA, TSB, Network Rail, National Express, Marks and Spencer, BT, The Metropolitan Police, The Home Office, DWP and Ofcom, plus numerous other Whitehall departments, universities, hospitals, police forces and councils.
Delegates who successfully complete this course refer to themselves as TCM Accredited Mediators – thereby demonstrating the highest standards of mediation practice in the UK.
The National Certificate in Workplace Mediation™ was one of the first accredited mediation courses available in the UK. We pride ourselves on delivering a world-class course to delegates. Don’t just take our word for it, please click here to read the several hundred testimonials from previous delegates.
Key Facts
Suitable for anyone who has a role that deals with issues in the workplace, including in house mediators, HR, ER & OD professionals, union and employee reps, business leaders, managers and consultants.
£1,995 + VAT for open access courses delivered face to face at the TCM Academy in London or online via Zoom.
Please contact us for our latest prices for in-house delivery to groups of 6 or more.
Mediation is effective at resolving a range of issues including relationship breakdown, personality clashes, communication problems, bullying, discrimination or harassment.
It might be a single employee with a grievance, a disagreement between an employee and a manager, or an issue between two co-workers.
Differences between individuals at work can lead to grievances, absenteeism and ultimately loss of valuable employees. As a result, workplace disputes cost businesses tens of thousands of pounds per year.