Traditionally, Advanced Investigation Skills has always been delivered face to face.

However, we are now also able to offer this as a blended learning course which includes a mix of online training and an assessment centre. Open courses are delivered via The TCM Academy in London and we also run courses across the UK. We are also able to deliver this course onsite at your own location. This works well for groups of 6 delegates or more.

Online courses are delivered via Zoom. Our TCM trainers are dedicated to delivering engaging sessions and maximizing delegate input, maintaining the same agenda regardless of whether the training courses are conducted online or in-person. 

This three-day advanced investigation and interviewing skills™ course gives delegates a detailed insight into the investigation process along with the skills that they need to undertake a detailed and robust investigation into a wide range of complex and serious workplace issues including allegations of misconduct, fraud, bullying, harassment and discrimination.

The course delivers detailed insights into the investigation process along with the skills required to set up and run a workplace investigation and to produce a detailed investigation report which will stand up to internal and external scrutiny.

Your organisation will have access to highly trained workplace investigators who can assist you to make an evidence-based, fair and objective decision about how to resolve a workplace issue. This may include decisions to apply a disciplinary sanction up to and including the decision to dismiss. Delegates who successfully complete this course are able to refer to themselves as TCM Accredited Investigators.

TCM Accredited Investigators uphold the highest standards in investigative practice; they are recognised leaders in the fields of workplace investigations.

This advanced-level investigation skills training course provides delegates with an understanding of:

• The relevant legislative and statutory framework of workplace investigations.
• The responsibilities of the employer, the rights of the employee and the role of the investigator.
• What makes a good investigation and what makes a bad investigation?
• When to suspend, the implications of suspension and the right way to suspend an employee.
• The key stages of the workplace investigation.
• Scoping the process and agreeing terms of reference.
• Key investigation skills: impartiality, active listening, questioning, funnelling, summarising, assertiveness, and note-taking.
• How to gather and evaluate evidence objectively: witness statements, background evidence, mitigation, corroboration etc., and how to determine relevance.
• How to compile a well-structured investigation report which will withstand internal and external scrutiny.
• An awareness of the ‘ACAS Code of Practice on Discipline and Grievance’, ‘The Burchell Test’, ‘The Polkey Principle’ and how to apply the civil standard of proof in a workplace investigation.

All delegates will receive The TCM investigator handbook which they can utilise to conduct investigations. The handbook includes copies of the following templates which can be adapted for use within the delegates’ organisations:

• Workplace investigation protocol
• Letters to various parties within an investigation
• A robust final report template

TCM trainers are skilled in creating a safe, empowering, and challenging environment for both online and in-person sessions. Each session is designed to be interactive and impactful, fully aligned with the course’s learning objectives. A variety of teaching methods, including reflective practice, group discussions, case studies, role-plays, and practical exercises, are used to deepen participants’ understanding and refine their investigative skills.

Peer-based feedback and collaborative learning are integral to the course, alongside comprehensive facilitator assessments that track each learner’s progress. Independent learning and reflective activities outside course hours are also encouraged, supporting participants as they integrate new skills into real-world applications.

Throughout the program, participants develop advanced skills in evidence-gathering, interviewing, analysis, and objective decision-making. They leave with the expertise and confidence required to conduct fair, thorough workplace investigations, enhancing their role as TCM Accredited Investigators within their organisations.

TCM delivers extensive support for delegates on all of our courses before, during and after the course concludes.

• Training delivered by a world-class trainer who has practical experience of the subject being taught.
• The unique online TCM Delegate Zone™ which includes useful toolkits, check sheets, videos, papers and other resources for delegates.
• Free copy of the TCM Workplace Investigators Handbook™.
• One to one coaching for delegates during the course and once the course concludes, as required.
• Assessment costs and a personal report for each learner.
• 10% off their first year’s membership to The People and Culture Association, an exclusive think-tank for the people and culture profession.
• A free Refresh, Review and Reassure session 3-6 months after the training concludes. (available for up to a year after the course concludes)

This course is assessed by way of a written assessment and an assessed practical exercise. Delegates who complete this course and pass the assessment are able to refer to themselves as TCM Accredited Investigators.

This course is fully certified by The CPD Certification Service and is delivered by the UK’s top resolution experts. CPD is a holistic approach towards the enhancement of personal skills and proficiency throughout a professional’s career.