Traditionally, Psychological Diversity: Strategies for Inclusive Conversations has always been delivered face to face.

However, we are now also able to offer this as a blended learning course which includes a mix of online training and an assessment centre. Open courses are delivered via The TCM Academy in London and we also run courses across the UK. We are also able to deliver this course onsite at your own location. This works well for groups of 6 delegates or more.

Online courses are delivered via Zoom. Our TCM trainers are dedicated to delivering engaging sessions and maximizing delegate input, maintaining the same agenda regardless of whether the training courses are conducted online or in-person. 

The expert tutors at TCM help delegates to develop the following skills and strategies:

• Build Awareness of Psychological Diversity
• Gain an appreciation of the cause-and-effect nature of psychological diversity in conflict
• Understand how to make difficult conversations inclusive
• Evaluate a party’s capacity to meaningfully engage in complex conversations
• Develop the skills to look after your own wellbeing

It is important to note that on this course it is not about diagnosing but how to support and guide & create as inclusive a process as possible.

The expert tutors at TCM help delegates to develop the following skills and strategies:

• Increased Competency in Managing Sensitive Conversations
  Delegates will be able to navigate conversations involving psychological diversity confidently and inclusively.
• Enhanced Understanding of Psychological Diversity
  Participants will understand mental health, neurodiversity, and trauma’s impact on communication and workplace dynamics.
• Ability to Implement Trauma-Informed and Inclusive Practices
  Delegates will be equipped to make reasonable adjustments and create safe, supportive spaces for all parties.
• Self-Care and Resilience Skills for Continuous Improvement
  Participants will leave with techniques for managing stress, reflecting on their practice, and maintaining personal boundaries.

TCM trainers create a safe, empowering, and engaging learning environment, whether delivered online or in person. Each session is interactive and purposefully designed to meet set learning objectives, using a variety of teaching methods, including reflective practice, group discussions, case studies, role-plays, and practical exercises, to deepen understanding and reinforce key skills.

Peer-based learning and evaluation are integral parts of the course, supported by detailed facilitator feedback to track each participant’s progress. Additionally, participants engage in independent learning and reflection beyond the course hours, integrating insights into their everyday interactions.

Throughout the program, participants build essential skills for leading inclusive and psychologically safe conversations. They gain the tools and confidence needed to address complex topics like mental health, neurodiversity, and trauma within their organizations, fostering a culture of empathy and inclusion.

This course is fully certified by The CPD Certification Service and is delivered by the UK’s top resolution experts. CPD is a holistic approach towards the enhancement of personal skills and proficiency throughout a professional’s career.