Case Studies

Leadership Development
The Importance of Inclusivity in a Town Council
A local Town Council stuck in the past worked through team facilitation to prioritise inclusivity for the future.
Resolution Framework
Reframing Resolution for Capgemini
In 2017 The TCM Group was invited to support Capgemini to embed our award wining Resolution Framework™.
Investigation & Audit
Cygnet Healthcare
In summary, the neutral evaluation found supporting evidence to the original whistle-blowing allegations, uncovering underlying issues and emotions felt across the team. Above all, the assessor seeks to promote cultural change and a reinforcement of company values to challenge negative behaviours and set boundaries for staff conduct.
Resolution Framework
From Policy To People
Tired of antiquated and self-serving policies, a dynamic duo in a local Council had a desire to disrupt the status quo of government. In 2021, they began the transition to a resolution-focused, people-centred policy framework with the backing of TCM.
The Power of Mediation in Local Government
In September 2020, CEO, Founder & veteran of mediation David Liddle delivered transformational team development to a local Council. The blending of coaching and development impacted values of collaboration, self-awareness, team accountability, and constructive conflict.
Leadership Development
Team Development in the NHS
Resolution Consultant Elizabeth Nuckowska identified issues within a pharmaceutical team, delivering a tailored four-part programme to achieve a positive workplace climate and culture.
Leadership Development
Supporting Leadership in an NHS team
The TCM Group intervened with a clinical team to repair damage, rebuild team effectiveness and reshape leadership. Bespoke team facilitation, leadership coaching and neutral evaluation was undertaken by our expert consultants.
Leadership Development
AB Agri
In February 2021, Resolution Consultant Stephen Adams delivered a bespoke team development programme to a team in AB Agri, optimising performance and mending partnerships.
Resolution Framework
Reshaping Grievance Procedures
The third-largest retailer in the world worked exclusively with The TCM Group in 2017 to revolutionise their outdated grievance procedures and transition to an early resolution scheme.
Investigation & Audit
Introduction to Investigations
Head of Investigations and Audits at TCM, Gary Rogers, delivered an online workshop to guide participants through the process of conducting fair and thorough investigations.