Case Studies

Striking a Balance
The emotional and logical battle within human rights organisations.
In the heart of every human rights organisation lies a passionate team of individuals who have dedicated their lives to fighting injustice and championing the cause of the marginalised.
A day in the life of a TCM trainee
TCM delegates provide accounts of their experience training with TCM Academy, taking you step by step through the learning journey.
Resolution in the NHS
Nottingham University Hospitals NHS Trust speaks of their success in integrating a mediation service within their organisation.
Changing Culture with Aviva
Introducing a Resolution Framework™.
In 2018, results from employee engagement surveys at Aviva suggested the way the business was dealing with these workplace conflicts was at odds with its wellbeing culture.
Culture Change
Transformational Trailblazers: North East Lincolnshire Council
Embarking on this cultural journey of transformation would bring the Council’s aspirational vision to life, particularly driving sustainability and performance initiatives.
Leadership Development
Rebuilding Broken Bonds Post-Pandemic
In August 2021, Resolution Consultants Stephen Adams and Stephen Hague designed and co-facilitated a unique team development and leadership programme to a UK-based national charity that provides advice, guidance, and support to vulnerable people. The organisation prides itself on being a richly diverse national team, delivering life-changing services to those most in need and prioritising positive outcomes.
Resolution Framework
Restoring Respect with Resolution: Implementing the Resolution Framework™
Fostering collaboration in a compassionate way is at the forefront of everything Nationwide does. For the People and Culture team at Nationwide, the internal systems of the society should carry this impetus too: cue the implementation of the Resolution Framework™.
Schooling Academics: Confident Conversations at University of Portsmouth
As a public academic institution, the University of Portsmouth has strong values; they are ambitious, responsible and open. In 2021, the Executive Dean worked exclusively with The TCM Group to transform workplace culture to reflect these values.
Culture Change
Transformational Trailblazers: Canterbury Christchurch University
This prominent university joined the Transformational Trailblazers initiative with aspirations to build a more just, inclusive culture for its staff and students. Together, a safe space for people to work and grow personally, professionally and academically will be built for the future.
Leadership Development
Providing Stability to a Surgical Team
Striking a balance between performance and positivity was the ultimate task for TCM when working with a surgical team in the NHS. Improving sub-optimal team dynamics was imperative within the team of highly specialised surgeons, working in the most complex and intense environments on a daily basis.