Redefining Resolution with the BBC
Traditional grievance procedures have been dividing and destroying our organisations for too long. The organisational cost mounts, exhibiting financial, mental, and social implications.
Outcomes are enforced on parties, meaning that oftentimes conflicts continue to fester and root issues are left masked. Ultimately, the human aspect is lost.
There’s an alternative to this. The Resolution Framework™ is the brainchild of The TCM Group CEO and Founder David Liddle, offering a positive and constructive approach to conflict resolution in the workplace.
Through a TCM Resolution Framework™ and a clearly defined pathway, organisations can make the leap from grievance to goodwill. It’s the Great Redefining of Resolution. Please read the visual case study here.
