Written by: Katrina Hinrichsen

Preparing for the 2024 General Election: lessons in leadership and mediation

25 Jun 2024

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Katrina Hinrichsen
CONTENT & ENGAGEMENT MANAGER - PEOPLE SERVICES at the TCM group
If you would like to discuss Katrina's post in more detail, please contact Katrina at [email protected]

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As the 2024 general election approaches, the political landscape is heating up with debates and discussions that will shape the future of the UK. The recent debate between Prime Minister Rishi Sunak and opposition leader Keir Starmer highlighted some crucial elements about leadership and communication. The conversations are not just relevant to politics but also resonate deeply with the principles we champion at The TCM Group.

The power of genuine discussion

At times the first televised debate of the general election got heated. Whilst the leaders embraced personal stories to try to relate and empathise with audience members, they were also in attack mode. Sunak in particular occasionally spoke over the moderator, Julie Etchingham, to ask his own questions of his opponent. Despite this, Etchingham’s professionalism and objectivity exemplified the qualities of a great neutral mediator, and highlighted the art of facilitating a high stakes discussion without bias.

Commenting on the BBC afterwards, debating champion Bo Seo remarked, “We know when someone is speaking with so much certainty that they’re not allowing for our perspective.” His statement underscores a significant challenge in both political and organisational settings: the need for genuine discussion. Seo further elaborated, “What we want is a genuine discussion rather than a schoolyard show of domination.”

These words reflect the essence of what we strive for at The TCM Group. Our mediation services create a space where all parties can be heard, fostering a culture of respect and understanding. In a political context, as in business, the ability to engage in quality conversations and disagree well is crucial for effective leadership and decision-making.

Too often, as educator and business Stephen R. Covey noted: “Most people do not listen with the intent to understand; they listen with the intent to reply.” Well, at TCM, we’re qualified listeners!

Shaping quality conversations with TCM

We offer a variety of specialised accredited courses that align perfectly with the needs highlighted in the recent debate. For instance our interactive Quality / Difficult Conversations one-day course is designed to equip individuals with the skills to engage in meaningful dialogues.

Our course catalogue also includes Essentials of Mediation, Values-based Leadership, Facilitated Conversations, plus many more.

These courses teach techniques for active listening, empathy, and constructive feedback, ensuring that all voices are heard and valued. They can be delivered online or onsite, depending on your requirements.

By promoting these skills, we help leaders and teams navigate conflicts and differences of opinion in a way that strengthens relationships and fosters collaboration. This approach is essential not only in the workplace but also in the political arena, where leaders must build consensus and trust with their constituents.

The role of mediation in leadership

Good leadership is about more than just making decisions; it’s about earning the trust and favour of those you oversee. Our Engage Leadership training and framework focuses on developing leaders who can inspire and motivate their teams through effective communication and conflict resolution. It teaches leaders how to mediate disputes, facilitate open discussions, and create an inclusive environment where everyone feels respected and empowered.

In fact, trust is a big deal to us at The TCM Group, and we’re proud to be the trusted partner for thousands of the world’s most innovative organisations, including The House of Commons, The Cabinet Office and the BBC.

Looking ahead

As we approach the general election on 4 July, it’s clear that the principles of mediation and effective communication are more important than ever. Whether in politics or business, the ability to engage in quality conversations, resolve conflicts, and lead with empathy and fairness will determine the success of our leaders.

TCM is committed to helping individuals and organisations develop these essential skills. Our team of trainers and experts are skilled at handling a variety of cases, from the commonplace to the complex. Our courses and services have been developed over 20 years to provide all the tools needed to navigate the complexities of leadership and conflict resolution, ensuring that all voices are heard and valued.

So as the nation prepares to vote, let us remember the power of genuine discussion and the importance of mediation in building a better future for all. If you’re interested in learning more about our services and courses and how they can benefit your organisation, please get in touch with us.

Together, we can create a culture of quality conversations and effective leadership that will drive positive change.

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