Written by: Katrina Hinrichsen

Webinar Recap: Elevate your Investigative Outcomes

26 Sep 2024

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About the author:

Katrina Hinrichsen
CONTENT & ENGAGEMENT MANAGER - PEOPLE SERVICES at the TCM group
If you would like to discuss Katrina's post in more detail, please contact Katrina at [email protected]

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In an investigative landscape, organisations face mounting challenges in managing complex cases with limited time and resources. At The Investigation Company, a part of The TCM Group, our experienced and accredited investigators and auditors understand the pressures and risks that come with handling such cases and are committed to resolving them efficiently and effectively.

As such, we hosted a webinar on how to ‘Elevate Your Investigative Outcomes’, offering valuable strategies and insights into how investigative teams can improve their efficiency and approach, and ultimately achieve more impactful results. Central to this is our unique triage approach, designed to lead workplace investigations to successful outcomes.

What we covered

Over the one hour session, our Director of People and Transformation Services, Harriette Wolff, talked through key aspects such as:

  • Confirmation bias, and maintaining fairness and objectivity
  • Common investigation pitfalls
  • The FAIR model methodology
  • The Triage methodology
  • Techniques and tips on how to get the most from interviews
  • Tools and benefits of creating a psychologically safe space

 

Watch the webinar in full now

 

Looking for investigative support?

With over 20 years of experience in the field across a range of sectors and cases, we are well equipped to help you with:

If you’re looking for something bespoke or have any queries, please don’t hesitate to get in touch with our team.

 

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